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IT Procurement: How to Purchase IT Products and Services Effectively

Precoro

Strong companies depend on a range of hardware and software solutions to support key business processes like customer service, financial management, and supply chain operations. This article encompasses the best practices for planning and executing successful IT procurement strategies. What is IT procurement?

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Does Perfect Customer Service Make Sense?

Logistics Viewpoints

Ronan Stephens, the Senior Vice President of Supply Chain Management and External Manufacturing, explained how the company set out on a journey to improve customer service while also reducing costs. We could not manage our business with that tool,” Mr. Stephens realized. The solution also promotes collaboration.

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What is Order Processing? How it Works & Key Methods

Unleashed

Throughout the order processing process, order tracking and updates are given to the customer to provide transparency and enhance customer satisfaction. After delivery, customer service plays a vital role in addressing any returns, exchanges, or feedback, which can also provide valuable insights for improving future order processing.

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10 supply chain KPIs and metrics to track

Taulia

Blog Expert Advice 8 min read 12 Jun 2023 By Taulia Share: Share via linkedin Share via twitter Share via facebook Share via email Copied Copy page URL to clipboard 10 supply chain KPIs and metrics to track We’ve listed the 10 top supply chain KPIs you can use to measure your supply chain performance and find opportunities for optimization.

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What is the Importance of Supplier Relationship Management (SRM)?

QAD

This requires establishing KPIs and specific metrics of success to assess performance against. Outsourcing: When you trust a supplier, you can transfer to them time-consuming activities like managing inventory levels or certain aspects of customer service.

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Is Your Supply Chain Ready for Social Media-Fueled Demand Volatility?

ToolsGroup

Surveys have shown that consumers are 71% more likely to make a purchase based on social media referrals, and 47% of millennials’ purchases are influenced by social media1. Examples are: customer experience metrics, feedback on new product features and pricing, customer satisfaction and loyalty, and competitive intelligence.

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Juggle Better: 6 Ways Production Scheduling in ERP Helps Manufacturers

OptiProERP

The production schedule is a versatile and important document that focuses on planning, forecasting, predicting, and meeting demands on time. Instructions may include the design of the product, information on how to use certain tools, and more production information. Purchasing receives information on inventory needs.