article thumbnail

How To Jump

Supply Chain Shaman

The focus is on the platform; in each presentation, the company struggles to answer the question, “What problem do you solve? At the event, presentation after presentation focused on improving engines. The focus was driving efficiency improvements (reducing costs and improving customer service.) Growth Agile 5.

article thumbnail

Five Reasons Why Are We Not Making Progress on Inventory Management

Supply Chain Shaman

The presentation is on slideshare.) I wanted to say, “You let the consultants influence you to buy the wrong technologies based on IT standardization. Today, since many do not test the solutions and often buy based on IT standardization, the probability of success is about the same as playing the tables in Las Vegas.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

article thumbnail

The Renewed Importance of Production Planning and Operational Excellence in the New Normal- Part Two

Supply Chain Matters

Supply Chain Matters provides the second in a multi-part series addressing the renewed importance of production planning and operational excellence in this very uncertain and constantly changing business environment. Refocusing on Operational Excellence In the previous section, we identified a number of drivers for operational efficiency.

article thumbnail

ECommerce SEO : How Online Stores Can Drive Organic Traffic!

Supply Chain Game Changer

Reasons to Invest in Excellent Customer Service for Your Online Store. The penetration of the Internet, the economical pricing of the same as well as the ease of networking has led to a growth of mutual trust, confidence as well as ease of purchasing. Users have been quite sensitive in terms of driving the purchase model.

article thumbnail

Leveraging AI Technology for Non-traditional Problem-Solving in Fulfillment

Invata Intralogistics

AI’s ability to interpret and predict human behavior also has implications for personalization and customer service, where understanding and acting upon individual customer needs can significantly improve overall satisfaction. AI assists in optimizing delivery routes to minimize fuel consumption and delivery times.

article thumbnail

Help Supply Chain Planners Be More Successful In These Uncertain Times

Supply Chain Shaman

As I shopped at Best Buy for office supplies, I struggled to not think about the massive disruption of electronics supply chain. I find three: organizational design, executive understanding of supply chain, and the lack of a clear definition of an optimization function for supply chain excellence. Clarity of Supply Chain Excellence.