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How Can You Improve Value in Your Supply Chain?

Supply Chain Shaman

I laugh when business leaders tell me that they are going to replace their current supply chain planning technologies with “AI.” Each supply chain planning technology at the end of 2024, went through disruption–change in CEO, business model shift, layoffs, re-platforming and acquisitions.

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Probabilistic Forecasting: The Future of Supply Chain Planning

ToolsGroup

In the fast-paced world of modern supply chains, traditional forecasting methods fall short. Probabilistic forecasting is revolutionizing demand forecasting, supply planning, and inventory optimization by significantly improving forecast accuracy and decision-making across distribution networks.

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Reinventing Supply Chains: Focus on Human Factors

Supply Chain Shaman

Technology can change or even improve work. Companies today making a fundamental mistake: they are attempting to automate current processes with AI versus challenging and redefining work. Today, in supply chain planning, this could not be further from reality. What’s missing? This bearish attitude is well-founded.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

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Congrats to the Winners of the Supply Chains to Admire 2023

Supply Chain Shaman

Today, we published The Supply Chains to Admire for 2023. Nvidia, Northrup Grumman, PACCAR Inc, PCA (Packaging Corporation of America), ResMed, Rockwell Automation, Ross Stores, Taiwan Semiconductor Manufacturing (TSMC) Company, Tempur-Pedic, TJX, Toro, Toyota, West Pharma, United Tractors, and Urban Outfitters. I admit it.

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L’Oréal: A Case Study in Supply Chain Excellence

Supply Chain Shaman

At the Supply Chain Global Summit 2018 , Francois discussed the impact of digitalization, Industry 4.0, and L’Oréal’s approach to business that has allowed the company to continuously rank as a Supply Chains to Admire winner for four consecutive years. Supply Chains to Admire Methodology.

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Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Background The Council of Supply Chain Resilience met for the first time this month. What is supply chain resilience? The reason?