Remove Customer Service Remove Logistics Remove Manufacturing Procurement Remove Metrics
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Freight Procurement is a Different Game

Logistics Viewpoints

Procuring transportation for freight is much different than any other procurement category. Transportation procurement needs to support both customer service and a company’s internal supply chain goals. One master of freight procurement is Kyle Masters. Procurement ran a request for proposal event.

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Does Perfect Customer Service Make Sense?

Logistics Viewpoints

Ronan Stephens, the Senior Vice President of Supply Chain Management and External Manufacturing, explained how the company set out on a journey to improve customer service while also reducing costs. Manufacturing would not have been able to respond to that kind of event for two months. “We

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Pandemic Lessons For Supply Chain Leaders

Supply Chain Shaman

The Emergence of Logistics as Constraint. Advanced planning evolved with a focus on modeling manufacturing constraints. Initially, the output was published to procurement to design strategic buying strategies. Procurement became an island–isolated from the demand signal except for MRP. Customer service is red.

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Manufacturing Inventory Management: The Manufacturer’s Guide

Unleashed

Manufacturing inventory management is crucial to the success and profitability of your manufacturing operations. It refers to the process of purchasing, storing, and tracking the various goods required to build a product. In this manufacturing inventory management guide What is manufacturing inventory management?

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KPIs to assist manufacturers and distributors with supply chain challenges

SYSPRO Smarter ERP

Manufacturers and distributors experienced huge supply chain disruptions due to the pandemic which exposed many vulnerabilities and tested the resilience of supply chain leaders globally. Another methodology is the Porter’s Value Chain Framework, which comprises of inbound logistics, operations, outbound logistics, sales, and service.

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5 Reasons Why Manufacturers Who Focus on Customer Experience Will Win

GlobalTranz

Manufacturers have always struggled to know their customers. Customers can place orders online, by phone, in person and in nearly any other means desirable. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service.

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Supply Chain Department – A Typical Structure

SCMDOJO

In essence, a structured supply chain department as described in the blog can help you deliver the right supply chain strategy and goals which helps cost reduction, improve customer service, on-time delivery, and better working capital. Watch What is Marketing Procurement? on our SCMDOJO YouTube Channel!