Unleashed

APRIL 21, 2024

Throughout the order processing process, order tracking and updates are given to the customer to provide transparency and enhance customer satisfaction. After delivery, customer service plays a vital role in addressing any returns, exchanges, or feedback, which can also provide valuable insights for improving future order processing.

Inventory Management Software 52

Inventory Management Software Analytics Software Supply Chain Design Software Demand Planning Software 52

Enterra Insights

NOVEMBER 4, 2020

Even before the coronavirus pandemic closed physical stores and forced consumers online, they were journeying on the digital path to purchase in increasing numbers. “Customers are increasing their appetite for omnichannel commerce as the pandemic continues,” writes journalist Jacqueline Barba ( @JackieBarba1 ). ”[2].

Procurement Analytics 100

Procurement Analytics Purchasing Skills Procurement Solutions Analytics Software 100

Logistics Viewpoints

OCTOBER 19, 2023

By the end of the year, I realized that the arrival window was merely being postponed automatically and repeatedly at the same cadence, so I called customer service. The distribution center (DC) hadn’t released the order, but customer service didn’t have access to the right systems to see exactly what was wrong.

Supply Chain Planning Software 225

Supply Chain Planning Software Supply Chain Design Software Supply Chain Software Supply Chain Planning 225

GlobalTranz

JULY 13, 2015

Throughout the supply chain, the use of metrics to track and understand processes provides an invaluable resource for ensuring increased production and customer satisfaction. What Distribution Center Metrics Need Tracking? However, the most important metrics can be categorized into the following eight areas.

Procurement Analytics 120

Procurement Analytics Metrics Distribution Inventory Reduction 120

Enterra Insights

JULY 30, 2021

As Tom Standage ( @tomstandage ), editor of The Economist ‘s ‘ The World in 2021 ‘, reminds us, the digital path to purchase is increasingly becoming the customer journey of choice. ”[2] Were that survey conducted today, I suspect an even larger number of consumers would report losing confidence in the supply chain.

Purchasing Skills 100

Purchasing Skills Procurement Solutions Procurement Analytics Supply Chain Software 100

Logility

AUGUST 25, 2021

Logility customers can now access warehouse and Accelerated Growth in Cloud Services Annual Contract Value and Subscription Revenue. NASDAQ: AMSWA) today reported preliminary financial results for the first quarter of fiscal year 2022. Key first quarter of fiscal year 2022 highlights: Customers & Channels.

Supply Chain Planning Software 130

Supply Chain Planning Software Logistics Network Optimization Software Supply Chain Design Software Demand Planning Software 130

Enterra Insights

DECEMBER 26, 2022

Before the age of e-commerce, department stores dutifully opened a special post-Christmas customer service section dedicated to handling returned products. Those customer service windows still exist; however, many after-holiday returns are now made via e-commerce channels. of all merchandise purchased in the U.S.

Pricing Training 130

Pricing Training Purchasing Skills Purchasing Training Procurement Solutions 130

Enterra Insights

FEBRUARY 8, 2019

Business executives are always looking for a competitive edge and many have turned to advanced analytics to find that advantage. In the digital age, they often gamble their company’s future on the decisions they make, which is why advanced analytics have become table stakes in business. Descriptive analytics. ”[6].

Prescriptive Analytics Software 100

Prescriptive Analytics Software Big Data Analytics Software Predictive Analytics 100

Enterra Insights

MARCH 27, 2019

Retailers have always been curious about the paths consumers take when they decide something needs to be purchased. When the Internet and World Wide Web introduced consumers to online shopping (aka e-commerce), the path to purchase became much more complex. Today the digital path to purchase is growing in importance.

Procurement Analytics 100

Procurement Analytics Manufacturing Procurement Procurement Solutions Purchasing Skills 100

SYSPRO Smarter ERP

APRIL 26, 2023

For manufacturers that have grown up from a small business, with a handful of employees and few customers, to one with many staff and customers, there comes a time when the business software needs of the company have to be re-evaluated. Here are ten reasons how an ERP system can help manufacturers.

Manufacturing Procurement 98

Manufacturing Procurement Optimal Sourcing Supply Chain Design Software Optimization Software 98

Logility

NOVEMBER 18, 2021

NASDAQ: AMSWA) today reported preliminary financial results for the second quarter of fiscal year 2022. Professional services and other revenues for the six months ended October 31, 2021 increased 1% to $20.3 For the six months ended October 31, 2021, the Company reported operating earnings of approximately $4.5 Logility, Inc.

Supply Chain Planning Software 130

Supply Chain Planning Software Supply Chain Design Software Demand Planning Software Analytics Software 130

Unleashed

FEBRUARY 29, 2024

Retail software works by automating and digitising key retail management processes to streamline operations, improve efficiency across the business, and minimise costs. It unites sales processing functions with features such as vendor management , inventory, sales, customer service, marketing, and accounting.

Prescriptive Analytics Software 52

Prescriptive Analytics Software Inventory Management Software Analytics Software Supply Chain Planning Software 52

GlobalTranz

JUNE 30, 2017

Customers can place orders online, by phone, in person and in nearly any other means desirable. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service. In addition, customers are continuing to demand lower prices and free shipping.

Manufacturing Procurement 205

Manufacturing Procurement Manufacturing Procurement Analytics Price Reduction 205

Supply Chain Game Changer

AUGUST 21, 2022

These materials were then transferred to barges and rail cars for delivery, and finally to terminals where they were packaged into shipping containers for final delivery by rail. Using a logistics-oriented strategy helps companies better understand their suppliers, improve customer service, and optimize shipping.

Inventory Reduction 104

Inventory Reduction Price Reduction Cost Reduction Strategies Material Savings 104

Enterra Insights

NOVEMBER 20, 2018

The rise of e-commerce and the consumer digital path to purchase has been a nightmare for some retailers from which they can’t awake. Daphne Howland ( @daphnehowland ) reports one new business model that has flourished in this new retail environment is direct-to-consumer (D2C) marketing. .”[1] ” Model 4.

Pricing Training 100

Pricing Training Purchasing Training Procurement Analytics Modeling 100

Enterra Insights

DECEMBER 19, 2023

The winners this season are going to be companies that keep their loyal customers close, and maintain a real focus on customer service.”[1] As the ISP.PAGE staff notes, “Traditionally, retailers have relied on historical data and basic analytics to understand their customers. Inventory Management.

Optimal Sourcing 130

Optimal Sourcing Supply Chain Planning Software Supply Chain Software Optimization Software 130

Supply Chain Shaman

OCTOBER 8, 2019

The number one question that I am asked today by manufacturers across all industries is “How can I improve customer service?” Nine times out of ten improving customer service requires different management of the budget cycle and a rethinking of financial planning. Background. Time horizon. Bias and error.

Supply Chain Design Software 187

Supply Chain Design Software Inventory Reduction Supply Chain Planning Software Forecasting 187

Precoro

JANUARY 30, 2023

From raw materials (wood for a furniture factory or vegetables for a restaurant) and finished goods (office or lab supplies) to services (software subscriptions), buyer-vendor relationships are at the core of every business. As a company slowly grows, purchase management becomes more and more complicated.

Procurement Solutions 52

Procurement Solutions Inventory Management Software Supply Chain Planning Software Supply Chain Software 52

Enterra Insights

SEPTEMBER 14, 2023

”[1] Journalist Paul Berger reports that supply chain indicators confirm this holiday season’s sales could be mediocre. Journalist Nora Colomer reports, “Credit card balances grew the fastest among Gen Z cardholders in the second quarter of 2023, according to a recent TransUnion survey. Gen Z’s balances increased 51.9%

Supply Chain Planning Software 130

Supply Chain Planning Software Procurement Analytics Predictive Analytics Software Journal 130

Enterra Insights

SEPTEMBER 28, 2020

From demand planning to manufacturing to trade promotion optimization, data is essential for almost every aspect of consumer packaged goods (CPG) company operations. … With an ever-complex consumer purchasing path, it can be difficult for a brand to know where exactly to adjust their efforts. Data and advanced analytics.

Data 100

Data Analytics Software Supply Chain Design Software Sourcing Strategies 100

GlobalTranz

APRIL 6, 2021

But the rapid shift from retail to online purchasing for staples and the surge for protective equipment, as well as unanticipated products like bread makers and home-schooling items, left many retailers flatfooted. For example, hand sanitizer sales spiked 313% during one week in February 2020, according to reports from Nielsen.

Supply Chain Planning Software 189

Supply Chain Planning Software Supply Chain Software Supply Chain Planning Supply Chain 189

EC Sourcing Group

SEPTEMBER 6, 2022

A green supply chain reduces the harm that may occur at any stage of the procurement cycle—production, purchasing, logistics, material management, or distribution. Is packaging and delivery eco-friendly? View sustainability reports for preferred suppliers and identify areas for improvement. Customer service improvements.

Material Savings 52

Material Savings Waste Reduction Supply Chain Software Vendor Strategies 52

Unleashed

FEBRUARY 12, 2024

By understanding carrying costs, businesses can make informed decisions about inventory levels to mitigate these risks. Customer service and satisfaction: 37% of consumers who encounter a stockout will choose to shop with another business, and nearly 10% will buy nothing at all.

Inventory Reduction 52

Inventory Reduction Purchasing Skills Cost Reduction Strategies Negotiating Skills 52

Supply Chain Shaman

OCTOBER 5, 2018

The award, based on beating the industry peer group on rate of improvement on the key metrics of growth, operating margin, inventory turns, and Return on Invested Capital (ROIC) while outperforming their peer group, is tough to achieve. The orbit chart below illustrates L’Oréal’s performance at the intersection of two metrics.

Case Study 263

Case Study Inventory Reduction Agile and Lean Supply Chain Study 263

Supply Chain Shaman

JANUARY 21, 2014

In companies, there is no standard model for demand processes. New forms of analytics make new capabilities possible. Let’s start with these: Demand Sensing: The reduction of time to sense purchase and channel takeaway. For the purchase of Tide at Walmart to translate to an order at P&G, the time is 5-7 days.

Supply and Demand 331

Supply and Demand Modeling Demand Planning Software Forecasting 331

Intelligent Audit

MAY 20, 2021

Many online shoppers believe order-tracking updates and information sharing is an essential service that they expect to receive once they have placed an order. Enabling customers to see where their package is, where it is heading next, and the expected outcomes are important retail shipping features.

Meeting 52

Meeting Analytics Software Purchasing Skills Shipping 52

GlobalTranz

DECEMBER 29, 2014

However, though, with the expectations of an easy return experience from the B2C side of business, the industrial (read bigger freight shipments than small package) side and B2B side of business are now expected to have an efficient, focused, an costly reverse logistics program. Read the Full Post. Download the Webinar Replay.

Logistics Network Optimization Software 243

Logistics Network Optimization Software Reverse Logistics Manufacturing Procurement Logistics 243

GlobalTranz

MAY 22, 2018

Parcel spend management is growing in importance, and shipper workforces are becoming more diverse, reports Marilyn Gettinger of Parcel MEDIA , which may strain existing work relationships and require use of people analytics to boost morale. Customers Expect Free or Low-Cost Parcel Shipping on Most Purchases Yes.

Cost Reduction Strategies 122

Cost Reduction Strategies Expense Reduction Negotiating Skills Purchasing Skills 122

Kinaxis

JULY 19, 2017

None is feeling the effects more pointedly than those in consumer packaged goods (CPG), as all this new technology has fundamentally altered the way consumers research and shop for products. Key points: Create new opportunities to improve customer service with robots. Simbe Robotics’ Tally is one such retail robot.

Supply Chain Design Software 279

Supply Chain Design Software Supply Chain Planning Software Supply Chain Software Gartner 279

QAD

JANUARY 19, 2023

No matter the industry, customer satisfaction remains of utmost importance. Supply chain management is typically broken into three large buckets of intricate processes and roles: Concept: the full cycle, from sourcing and procurement to fulfillment. Create memorable moments, from purchase to delivery.

Supply Chain Planning Software 93

Supply Chain Planning Software Supply Chain Design Software Optimal Sourcing Supply Chain Software 93

Unleashed

FEBRUARY 21, 2024

It covers every aspect of dealing with customer returns, including policy management, reverse logistics, customer service, returned goods inventory management , and developing strategies to reduce return rates. A good returns policy is crucial for ensuring a smooth customer experience.

Inventory Management Software 52

Inventory Management Software Inventory Reduction Cost Reduction Strategies Material Savings 52

Enterra Insights

APRIL 20, 2021

Thanks to the pandemic, consumers now find themselves more frequently on the digital path to purchase. In 2020, global e-commerce sales growth jumped three years in the first three months of stay-at-home mandates, with a share of overall retail matching 2023 predictions. ”[7] Ross adds, “According to a report by SOTI Inc.,

Logistics Network Optimization Software 130

Logistics Network Optimization Software Supply Chain Planning Software Logistics Predictive Analytics Software 130

GlobalTranz

OCTOBER 2, 2018

Yet, as few as 33 percent of shippers have taken advantage of a transportation management system (TMS), reports Michael of Levans of Logistics Management. This is due to the higher rate of returns associated with e-commerce purchases. Leverage an E-commerce-based TMS.

Logistics Network Optimization Software 198

Logistics Network Optimization Software Material Savings Vendor Strategies Cost Reduction Strategies 198

Enterra Insights

OCTOBER 7, 2019

David Sprinkle, research director for Packaged Facts, states, “Three key factors have created a perfect environment for growth of the online grocery market in the U.S. ”[1] He draws those conclusions from a Packaged Facts research report published last year. Grocery Shopper Trends report.”[3] ”[5].

Modeling Software 100

Modeling Software Supply Chain Planning Software Logistics Network Optimization Software Procurement Analytics 100

QAD

DECEMBER 5, 2019

Regardless of what laws politicians enact, customers want their purchasing dollars to go to those who behave responsibly. Lean thinking helps manufacturers consume less of everything, from packaging and raw materials to energy. Why is Environmental Innovation in Manufacturing Not Being Reported? Additive Manufacturing.

Manufacturing Procurement 131

Manufacturing Procurement Waste Reduction Innovation Expense Reduction 131

Enterra Insights

JANUARY 14, 2020

Rosing notes, “Shippers in need of cost reductions and better final mile service should consider implementing a BOPIS strategy.” ” The Parcel Pending staff adds, “Getting a package to a distribution center costs far less than getting that same item from a distribution center to a residential address.

Inventory Reduction 100

Inventory Reduction Omnichannel Cost Reduction Strategies Expense Reduction 100

Intelligent Audit

DECEMBER 1, 2021

Before this comes peak season, a time when people place countless online orders or purchase in-store gifts for the holiday season. During this time, everyone wants their packages delivered on time and usually as soon as possible, causing huge issues with shipping. As noted by Retail Brew , e-commerce retailers “?

Procurement Analytics 52

Procurement Analytics Data Supply Chain Software Reverse Logistics 52