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Elevating The Voice of the Supply Chain Contrarian

Supply Chain Shaman

Many of the case studies being presented at today’s conferences were born during the pandemic and the post-pandemic turbulence. While companies talk digital, the projects follow traditional supply-centric paths. The audience assumes that the presenting company is outperforming. The analysis is now in its ninetieth year.

Gartner 346
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Help Supply Chain Planners Be More Successful In These Uncertain Times

Supply Chain Shaman

Before boarding the plane, I watched a traveler pull a diet Coke from the bin and thought about the struggle to source sweetener with the rise of COV-19. As I poured the dog food into the bowl for my pups, I wondered if I was going to have to switch kibble due to the looming issues of sourcing taurine—a health additive in many pet foods.

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Achieving Healthcare Transformation, Powered by Supply Chain

ivalua

We believe that a key pillar of this transformation is the supply chain. With such growth comes supply chain complexity. Shift towards self-contracting and self-distribution: With health systems gaining significant scale and wanting more control over their supply chain, this shift is accelerating.

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Procurement Analysis: a Game Changer for Purchasing Strategically

Precoro

With the global market expansion and deepening supply chain complexity, the roles of procurement leaders have evolved from tactical to strategic. Nowadays, procurement departments not only focus on the day-to-day buying operations but also search for the most efficient ways to go about them. From whom are we buying?

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Lifting The Gray Curtain

Supply Chain Shaman

Recently, I hosted the Supply Chain Insights Global Summit. Allyson Hatfield, demand planner at MARS Petcare presented. Allyson Hatfield, demand planner at MARS Petcare presented. At the end of the presentation, I asked Allyson her perspective on open source analytics. The question is, “Why?”

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. 6 Examples of Excellent Customer Experiences. Image source: National Retail Association. Image source: Twitter. Image source: Ikea.

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Shouldn’t GenAI Mean New Gen?

Supply Chain Shaman

We have this today in most supply chain planning solutions. The problem with supply chain planning is that it is, by definition, not repetitive work. Many supply chain leaders are action-oriented and want to drive action. The supply chain benefits through the use of market data at the speed of markets.