The Indispensable Role of WMS in Reverse Logistics
NOVEMBER 30, 2018
Reverse logistics is filled with risk, and the rate of reverse logistics in e-commerce is higher than any other channel, reports Business2Community. Among e-commerce sales, up to 30 percent will be returned to the shipper, which reflects a huge demand for effective returns management and reverse-logistics process standardization. Using a WMS in reverse logistics can help meet this rise in demand and increase customer satisfaction.