article thumbnail

Why Returning to Stores Is the Ultimate E-Commerce & Omnichannel Customer Experience Play

GlobalTranz

Unfortunately, e-commerce means a higher rate of returns , but giving customers the ability to return online purchases to brick-and-mortar locations through e-commerce in-store returns is the key to unlocking greater success in the omnichannel customer experience. Products that are damaged during transportation. Buyer’s remorse.

article thumbnail

What Is Last Mile Logistics & Why Are More Shippers Looking at This Transportation Function?

GlobalTranz

Last mile logistics is among the most misunderstood parts of transportation networks. Last Mile Logistics Are Crucial to Modern E-Commerce and Omnichannel Supply Chains. Last mile logistics allow shippers to get more products to consumers faster and cost-effectively, critical concerns in the e-commerce and omnichannel supply chain.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Lingering Port Congestion with Paul Brashier

The Logistics of Logistics

Paul Brashier is Vice President Drayage and Intermodal at ITS Logistics , a third party logistics (3PL) company that offers creative supply chain solutions with an asset-lite transportation division that ranks #21 in North America, a top-tier asset-based dedicated fleet, and a Top 12 intermodal and drayage division.

article thumbnail

Omnichannel Fulfillment and the Amazon Effect

Enterra Insights

The so-called omnichannel solution envisions those outlets operating both as familiar sites for merchandise display and as fulfillment nodes for online sales. ” Sheffi also suspects other touted benefits of click-and-collect, like increased impulse buying and lower transportation costs, are spurious. ” Robert J.

article thumbnail

Omnichannel Logistics Solutions Takes the Supply Chain To The Next Level

GlobalTranz

Over the last year, huge strides were made in machine-to-machine connectivity, as foreseen by our predictions, ranging from the greater use of automated identification and data capture (AIDC) and stronger resolve for more omnichannel logistics solutions. Customers Pushed For More OmniChannel Logistics Solutions, and They Got It.

article thumbnail

How Omnichannel Retailing Buys into TMS Technology

TMC

It also shed light on the key role that transportation management system (TMS) solutions play in helping retailers respond and adapt to the emerging industry landscape. Total eCommerce sales in November and December 2015 are expected to be around $69 billion, a 13% increase on the previous year, reports the Wall Street Journal [1].

article thumbnail

Managing transportation in times of tight capacity and high rates

Cathy Roberson

Technology is playing a big role but one area, in particular, that I’ve always found interesting is transportation management services (TMS). No matter the mode of transportation a shipper uses, the shipper is paying more for it, that is, when they can find space. TMS has come a long way since its early days.