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How Exceptional Companies Grow with Sarah Ahern & Jonathon McKay

The Logistics of Logistics

Jonathon is not only a strategist but also a dynamic facilitator, conducting nationwide workshops on employee engagement, customer loyalty, leadership development, and growth metrics. These workshops provide practical insights for organizational success.

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Achieving the Best Outcomes with Change Management

QAD

Vision Workshop: Identify areas for optimization and recommend alternatives for realizing quicker gains. The customer engagement program evaluates metrics against a suite of performance measurements called “QAD Effective Enterprise Key Performance Indicators (KPIs).” A Partner for Your Change Management Journey.

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Where Is Your Company on the S&OP Maturity Curve?

BlueYonder

For companies operating at lower levels of S&OP maturity, the process is often siloed by department or business unit, with locally optimized or department-specific metrics. Metrics: are you focused on departmental objectives or organization-wide objectives? The S&OP Executive Workshop will be held on Tuesday, Sept.

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Why You Should Conduct Internal Quality Audits

Arena Solutions

Leveraging internal audits to align quality management with key business metrics When asked what are the benefits of conducting an internal audit? Christine said, “I have used internal audits as the baseline to improve our overall business metrics.

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7 Ways to Create a Great Customer Experience!

Supply Chain Game Changer

Ensure you conduct workshops and training to sharpen your employees’ skills to handle customers, resolve conflict, and communicate. Numerous metrics can help you measure the success of our CX strategy. Metrics help brands measure the relationship of their customers’ experience with their brand’s performance and revenue generation.

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Let’s Embrace New Ways of Working

Supply Chain Shaman

In the workshop, we talked at length about the use of sentiment analysis to sense quality issues, market opportunities and new product launch acceptance. Lora wrote the books Supply Chain Metrics That Matter and Bricks Matter , and is currently working on her third book, Leadership Matters. ” No one raised their hand.

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Off to another exciting year of student-industry engagement at NC State on cutting-edge supply chain projects

NC State SCRC

These projects all invovle cutting edge topics that are often discussed in blogs and websites. This project is the e xtension of an executive workshop we ran last fall. MUFG Union Bank Strategic Performance Metrics. Metrics should be focus on managing a bank’s Procurement and Payment Program, not on managing individual vendors.