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Reverse Logistics emerging from the "dark side" and into earnings calls

Cathy Roberson

I missed sending out a post last week and really am sorry about that but…here’s my excuse…I was at the Reverse Logistics Association (RLA) Leadership Conference last week. Reverse logistics is a fascinating part of supply chains that tends to get overlooked by many. Hey there! by industry and lots more.

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It’s Not Too Early to Prepare for Holiday Returns, Part One

Enterra Insights

Today’s complicated returns processes more often than not involve reverse logistics, which can be a real headache for retailers. Ryan Semrow, Product Owner for Reverse Logistics at C.H. Robinson, explains, “Reverse logistics refers to any portion of the reuse of products and materials in a supply chain.

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RLA Inaugural Startup Pitch Contest

Cathy Roberson

The biggest retail challenges from the NRF and Appriss survey include the following: Self-service returns Damaged returns or policy abuse Re-processing goods at a warehouse on digital returns Indeed, a lot of work still needs to be done in reverse logistics. Tompkins Robotics – Expanded its reverse logistics capabilities in 2018.

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UPS fights for volumes

Cathy Roberson

(Photo 58159433 | Packages © Daniel Kaesler | Dreamstime.com ) The success of UPS’ ‘Better and Bolder’ strategy is in doubt as the company faces lower volumes and higher costs. Catch my weekly column on air cargo, freight forwarding, and the express markets on Air Cargo Next.

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The Overlooked Supply Chain Issue in Biden's Latest Executive Order - Repairs

Cathy Roberson

Repairs are one of the three major pillars of reverse logistics - returns and disposition are the other two. A quite telling quote from the Vox article, “the system encourages people to throw [electronics] away and replace them,” creates another reverse logistics problem - the proper disposal of such items.

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The E-Commerce Reset

Cathy Roberson

Instead of pointing to e-commerce as the culprit for declines in FedEx Ground's average daily volumes, it may be because retailers spread out their volumes across more last-mile carriers as part of diversification strategies to mitigate costs. "Of In years past, volumes mattered for last-mile carriers, and the more, the better.

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The Great Store Redo

Cathy Roberson

The COVID-19 pandemic accelerated many retailers’ e-commerce strategies as stores battled temporary closures and consumers who were hesitant to shop in person once stores reopened. As more consumers return to stores, retailers are remodeling stores to fit their new multichannel strategy. Cathy That’s about it for now.