Remove Customer Service Remove Eliminating Excel in Purchasing Remove Procurement Analytics Remove Retail
article thumbnail

Are You Caught in Word Salad Dribble?

Supply Chain Shaman

I see a preponderance of reports and white papers that have lots of pages but say little. Optimization engines to improve functional metric performance resulted in an exploding number of planners. Let’s take a couple of examples: Retail Available to Promise (ATP). A major retailer has 33 instances of Manhattan.

article thumbnail

The Top 15 Retail Trends for 2022

ToolsGroup

The wonderful world of retail. The Retail Trends Shaping How We Shop in 2022. From a digitally-transformed shopping experience to global supply chain disruptions and a pandemic that refuses to quit, there’s one thing retailers can count on: People are always going to shop. My credit card statement will also attest to this fact).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Supply Chain Resilience. Really?

Supply Chain Shaman

The ability of an organization to deliver reliable and consistent results for revenue, margin, customer service, and quality in the face of demand and supply variability. Interestingly, in Q3 2023, 38% of manufacturers, distributors and retailers missed their target for revenue guidance for the quarter. My conclusion?

article thumbnail

Do You Have What It Takes to be an Omni-Channel Experience Leader?

BlueYonder

Have you had a chance to check out the Incisiv 2023 Omni-Channel Experience Index report ? This new research analyzes the latest market trends and consumer preferences to help you understand which capabilities retail leaders offer today. Costs & Payments Retail leaders understand that they need to provide value for money.

article thumbnail

Time for a Supply Chain Metrics Cleaning

Logility

Ask yourself, “Are your supply chain metrics bogging you down?” ” To manage a supply chain containing complex dependencies between teams, departments and partner companies across international boundaries requires a rich set of metrics. Functionally isolated metrics lead to sub-optimized supply chain performance.

article thumbnail

How to Create an Unbeatable Retail Customer Experience in 2023

ShipBob

How people feel when they interact with your business influences their buying behavior. A Salesforce report found that almost 90% of shoppers consider the customer experience as important as the company’s products or services. So, how exactly do you create an exceptional retail experience?

Retail 52
article thumbnail

Parts Are Not Parts

Supply Chain Shaman

Yes, companies need the right materials at the right time to drive customer service. A slight change within a function–in sourcing or manufacturing, or along the chain–can greatly impact the outcomes of cost, customer service, or working capital. Cross Site Analytics. Fire fighting is the result.