Taulia

JUNE 12, 2023

Blog Expert Advice 8 min read 12 Jun 2023 By Taulia Share: Share via linkedin Share via twitter Share via facebook Share via email Copied Copy page URL to clipboard 10 supply chain KPIs and metrics to track We’ve listed the 10 top supply chain KPIs you can use to measure your supply chain performance and find opportunities for optimization.

Procurement Analytics 52

Procurement Analytics Metrics Supply Chain Software Inventory Reduction 52

Logility

JANUARY 26, 2017

The second part of Drucker’s quote, “if you can't measure it, you can't improve it,” really brings home the importance of having the right set of metrics. In the field of supply chain management, we have created an abundance of metrics and key performance indicators (KPIs). requires a different set of metrics.

Procurement Analytics 100

Procurement Analytics Metrics Supply Chain Planning Software Gartner 100

Supply Chain Shaman

FEBRUARY 18, 2021

Watermelon Metrics Don’t Drive The Right Results. I love the metaphor of watermelon metrics. In most organizations, there is a dashboard of functional metrics that shows all of the functions operating in the “Green” or acceptable levels until it comes to customer service. Customer service is red.

Supply Chain Planning Software 278

Supply Chain Planning Software Supply Chain Design Software Supply and Demand Procurement Analytics 278

Kinaxis

JUNE 22, 2015

This post will discuss some of the metrics and analysis tools that an inventory manager needs to identify risk and opportunities and to make intelligent decisions to optimize the performance of their inventory. The metrics you choose should answer the questions your organization is asking, without requiring additional analysis.

Metrics 100

Metrics Inventory Reduction Inventory Inventory Management Software 100

Talking Logistics

SEPTEMBER 12, 2017

The four key methods here will help you drive more success as you bring the metrics to life on your warehouse floor: 1. If your team isn’t challenged to meet their goals, your bar is likely set too low. KPI discussion needs to be an ongoing conversation, not a once-a-month meeting fraught with concern and disappointment.

Metrics 106

Metrics Supply Chain Planning Software Supply Chain Software Supply Chain Planning 106

ShipBob

FEBRUARY 3, 2023

By monitoring particular metrics over time across your online sales, in-store sales, and operations, you’ll gain quantitative insights into your business performance. A retail KPI (or “Key Performance Indicator”) refers to a quantifiable metric used to measure how a retail business is performing. Why are retail metrics important?

Procurement Analytics 52

Procurement Analytics Metrics Retail Inventory Reduction 52

Supply Chain Shaman

DECEMBER 28, 2020

Help Me Improve Customer Service. The problem is that the manufacturing lines are 125% utilized, and there is an ongoing struggle to produce tonnage, much less ship the right product from the production lines to customers based on orders. The third story is a very profitable global brand with regional supply chain structures.

Supply Chain Planning Software 415

Supply Chain Planning Software Forecasting Forecasting Software Modeling 415

GlobalTranz

JULY 20, 2015

With the purpose of optimizing supply chain efficiency and asset recovery rates, applying a reverse logistics system has increasingly become a tool that positively impacts profitability as well as assisting an organization in meeting sustainability goals. Increased service market share. Higher achievement of sustainability goals.

Reverse Logistics 120

Reverse Logistics Supply Chain Planning Software Supply Chain Network Software Optimization Software 120

SCMDOJO

MARCH 19, 2024

In essence, a structured supply chain department as described in the blog can help you deliver the right supply chain strategy and goals which helps cost reduction, improve customer service, on-time delivery, and better working capital. Analyze performance metrics and implement improvements to enhance efficiency.

Optimal Sourcing 74

Optimal Sourcing Supply Chain Planning Software Negotiating Skills Material Savings 74

Supply Chain Game Changer

AUGUST 21, 2022

Using a logistics-oriented strategy helps companies better understand their suppliers, improve customer service, and optimize shipping. In today’s market, logistics is essential to meet customer needs and remain competitive. In order to measure the efficiency of your supply chain, companies must track certain metrics.

Inventory Reduction 104

Inventory Reduction Price Reduction Cost Reduction Strategies Material Savings 104

Supply Chain Shaman

JANUARY 8, 2014

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” Interview for Metrics That Matter. How do you define the metrics that matter?

Procurement Analytics 259

Procurement Analytics Manufacturing Procurement Metrics Procurement Solutions 259

Logistics Viewpoints

JULY 19, 2021

When a plan is created for one business function, like manufacturing for example, that plan effects things like customer service levels, profitability, cash flows, staffing and many other things. The goal is to produce an integrated plan that meets the strategic goals of the overall organization. The company’s financials?

Supply Chain Planning Software 264

Supply Chain Planning Software Scenario Planning Supply Chain Planning Negotiating Skills 264

Silvon Software

JUNE 1, 2023

Ideally, your S&OP KPIs should consist of a mix of strategic, tactical, and operational metrics. At times, finding the right metrics can feel incredibly challenging, and there might be a tendency to measure things for the sake of measurement. The KPIs here highlight procurement, production, logistics, and customer fulfillment.

S&OP 93

S&OP Supply and Demand Optimal Sourcing Supply Chain Planning Software 93

Unleashed

APRIL 9, 2024

To measure how effective a company is at delivering complete orders on time, you can use the aptly named On Time in Full (OTIF) metric. OTIF meaning On Time in Full (OTIF) is a supply chain management metric that tracks a supplier’s ability to meet delivery promises. Why is OTIF an important supply chain management metric?

Vendor Strategies 52

Vendor Strategies Inventory Reduction Waste Reduction Cost Reduction Strategies 52

Supply Chain Shaman

FEBRUARY 1, 2024

Peeling Back the Lid on Supply Chain World Salad In this world, where board discussions focus on eliminating waste and meeting corporate social responsibility goals, supply chain teams respond with projects like end-to-end planning, control towers, and real-time decisions. I find few realize the irony.

Supply Chain Planning Software 333

Supply Chain Planning Software Optimal Sourcing Manufacturing Procurement Waste Reduction 333

West Coast and California Logistics

JUNE 30, 2022

Your customers are more data-driven than ever, and your success or failure in the eyes of those customers is partly determined through logistics metrics that measure your performance.

Metrics 147

Metrics Logistics Network Optimization Software Logistics 3PL 147

Supply Chain Shaman

SEPTEMBER 3, 2018

We consistently see that companies focused on functional excellence–a focus within a functional silo like manufacturing, transportation or distribution– or singular metrics– like inventory or costs– underperform against their peer groups. Reward teams for cross-functional metrics. Customer-Centric Supply Chain.

Supply Chain Planning Software 312

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Software 312

Taulia

JULY 21, 2022

Key performance indicators (KPIs) and supplier performance metrics can be used by businesses to evaluate the performance of their individual suppliers and by extension the effectiveness of their supply chain as a whole. Customer service. But how can supplier performance be measured? The importance of supplier KPIs. Defect rate.

Negotiate Pricing 75

Negotiate Pricing Supplier Management Optimal Sourcing Procurement Analytics 75

Supply Chain Movement

DECEMBER 14, 2015

“We are evolving towards a more customer centric supply chain”. Pierre Mille, VP Group Planning & Customer Service Excellence, Carlsberg Group. For Pierre Mille, VP Group Planning & Customer Service Excellence, this was an opportunity to unleash its untapped value. These two opposites have to meet.

Supply Chain Planning Software 60

Supply Chain Planning Software Groups Supply Chain Planning Customer Service 60

Supply Chain Shaman

OCTOBER 8, 2019

The number one question that I am asked today by manufacturers across all industries is “How can I improve customer service?” Nine times out of ten improving customer service requires different management of the budget cycle and a rethinking of financial planning. Background. Bias and error. The River of Demand. #3

Supply Chain Design Software 186

Supply Chain Design Software Inventory Reduction Supply Chain Planning Software Forecasting 186

Logility

NOVEMBER 30, 2020

Supply chain practitioners are asked to accomplish more with less, to be involved in more business processes and deliver more value-added capabilities while lowering costs and ensuring high customer service. Start with documenting the “As-Is” process capabilities and corresponding key performance metrics.

Supply Chain Planning Software 179

Supply Chain Planning Software Supply Chain Software Agile and Lean Supply Chain Supply Chain Strategy 179

DynaSys

MARCH 17, 2021

Organizational metrics are important. Financial plans typically focus on metrics like revenue, budget adherence, profitability, working capital requirements, and of course the impact on cash. Consequently, organizations frequently feel external pressure to meet financial forecasts. Financial Planning IBP vs S&OP.

S&OP 88

S&OP Supply and Demand Procurement Analytics Forecasting 88

GlobalTranz

OCTOBER 2, 2017

Shippers considering implementing or upgrading technology to meet last mile logistics demands should also consider ease and speed of implementation prior to making any such decisions. E-commerce markets move at the speed of light, and unnecessary delays could result in customer losses. Be Consumer-Centric. Measure Performance.

Inventory Reduction 363

Inventory Reduction Cost Reduction Strategies Logistics Network Optimization Software Supply Chain Strategy 363

MercuryGate

MARCH 16, 2021

Many working parts come together to create the best shipping experience when it comes to customer service in logistics. For logistics and shipping managers, this focus on keeping customer wants and needs front and center can be very complex. However, […].

Customer Service 52

Customer Service Logistics Network Optimization Software Meeting Shipping 52

Supply Chain Shaman

JANUARY 31, 2022

As a result, focusing on cost and efficiency, and functional metrics throws the supply chain out of balance. Payable terms grew, and the focus on efficient procurement and functional metrics reduced the development of strong relationships across the value chain. Focus on Cost. A Decline in Innovation. His response? “Huh?

Procurement Analytics 219

Procurement Analytics Manufacturing Procurement Supply Chain Planning Software Sourcing Strategies 219

SCMDOJO

APRIL 29, 2024

Planning ensures that resources are allocated effectively and that production and distribution meet customer demand. Demand Planning: Demand planning involves forecasting customer demand based on historical data, market trends, and other relevant factors. Let’s explore some common KPIs in supply chain management.

Supply Chain Planning Software 54

Supply Chain Planning Software Optimal Sourcing Supply Chain Design Software Supply Chain Software 54

Supply Chain View from the Field

APRIL 1, 2015

Many people are talking about Key Performance Indicators, Metrics, Analytics, and other indicators of performance. The importance of selecting the right metrics or “measures” as I prefer to call them, is critical as we all know that metrics drive behaviors. Step 2 – Develop Metrics and Data Sources.

Cost Reduction Strategies 60

Cost Reduction Strategies Material Savings Inventory Reduction Resource Reduction 60

Supply Chain Game Changer

NOVEMBER 3, 2022

This information can help companies manage inventory levels and improve customer service and engagement. For example, if you want to improve customer satisfaction in the supply chain, you could use data analytics to track and measure key metrics like delivery time or order accuracy rates.

Supply Chain Planning Software 115

Supply Chain Planning Software Supply Chain Software Negotiate Pricing Negotiating Skills 115

BlueYonder

DECEMBER 18, 2023

Dashboards, reports and alerts drive employee engagement, while analytics and metrics support continuous cost and service improvements. Blue Yonder’s optimization engines create automated order management recommendations that balance profitability, customer service, sustainability, and other outcomes.

Optimal Sourcing 94

Optimal Sourcing Procurement Analytics Supply Chain Planning Software Predictive Analytics Software 94

Supply Chain Shaman

FEBRUARY 7, 2022

As a result, focusing on cost and efficiency, and functional metrics throws the supply chain out of balance. Payable terms grew, and the focus on efficient procurement and functional metrics reduced the development of strong relationships across the value chain. Focus on Cost. A Decline in Innovation. His response? How could this be?”.

Procurement Analytics 195

Procurement Analytics Manufacturing Procurement Sourcing Strategies Optimal Sourcing 195

SYSPRO Smarter ERP

NOVEMBER 3, 2021

Therefore, it is important to measure how well these suppliers meet the expected high level of quality. can be measured to define this metric. Manufacturing Cycle Time : This metric is most accurately obtained using real-time monitoring with a Manufacturing Execution System (MES). Warehousing KPIs. Outbound KPIs. Financial KPIs.

Manufacturing Procurement 105

Manufacturing Procurement Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain 105

GlobalTranz

OCTOBER 5, 2017

Last mile e-commerce, last mile technology, last mile metrics and white glove services make standard shipping conversations seem like child’s play, and the new focus on the last mile is anything but. Shippers’ Last Mile Logistics Strategies Must Evolve to Meet Renewed Demands. Strategies Must Consider the Big and Small Stuff.

Logistics Network Optimization Software 142

Logistics Network Optimization Software Logistics Supply Chain Software Supply Chain Strategy 142

GlobalTranz

FEBRUARY 2, 2018

Uncompetitive pricing, less-than-remarkable customer service, and undifferentiated products are only a few of the reasons for underperformance. Focus on the Customer Experience. Customer service is the beginning, middle, and end of omnichannel strategies. Download white paper.

Omnichannel 169

Omnichannel Supply Chain Design Software Supply Chain Planning Software Supply Chain Software 169

Unleashed

APRIL 21, 2024

Throughout the order processing process, order tracking and updates are given to the customer to provide transparency and enhance customer satisfaction. After delivery, customer service plays a vital role in addressing any returns, exchanges, or feedback, which can also provide valuable insights for improving future order processing.

Inventory Management Software 52

Inventory Management Software Analytics Software Supply Chain Design Software Demand Planning Software 52

Logistics Viewpoints

JUNE 26, 2023

For Mars, digitalization has focused on improved customer service, cost reductions, and making their supply chain associates more productive. The root cause analysis skill was developed to identify reasons for customer service level cuts and revenue losses. Meanwhile, customer service levels improved by 2%.

Supply Chain Planning Software 207

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Planning 207

Silvon Software

APRIL 18, 2023

While clearly important in today’s constantly changing business environment, so many companies continue to struggle with how to measure and improve their performance – grappling with questions like: Which metrics really matter? Each requires its own portfolio of metrics. Even where the same metrics are used, there are differences.

Inventory Reduction 63

Inventory Reduction Sourcing Strategies Resource Reduction Material Savings 63

ModusLink Corporation

OCTOBER 16, 2023

Companies face the challenge of meeting customer demands for faster delivery, maintaining cost efficiency, and adapting to ever-changing market dynamics. Cost Efficiency: ModusLink’s 3PL services offer cost efficiencies through resource pooling, carrier negotiation, and optimized warehouse space utilization.

3PL 78

3PL Supply Chain Planning Software Negotiating Skills Modeling 78