Logistics Viewpoints

JULY 22, 2021

As product flows rapidly shifted and hard baked assumptions about lead times and sourcing locations were put to test, users across many organizations bypassed their planning systems and turned to excel sheets, internal data science teams or non-traditional supply chain vendors who could deliver AI based solutions at a faster turn.

S&OP 284

S&OP Supply and Demand Optimal Sourcing Supply Chain Design Software 284

Freight Waves

JUNE 16, 2025

This extensive connectivity has resulted in impressive metrics: 1.2 These agents serve as a means to “connect seamlessly with existing systems” as part of project44’s API-first architecture, gathering data from sources that might otherwise be disconnected. A key differentiator is Movement’s approach to data quality.

Supply Chain Design Software 92

Supply Chain Design Software Supply Chain Network Software Logistics Network Optimization Software Predictive Analytics Software 92

Supply Chain Shaman

MARCH 18, 2018

Financial reengineering focuses on the optimization of short-term results that are usually based on a functional analysis of source, make, or deliver. Few consultants understand the interrelationships between source, make and deliver. Snow fell last night as I worked on my last Supply Chain Metrics That Matter report.

Optimal Sourcing 191

Optimal Sourcing Supply Chain Planning Software Supply Chain Design Software Supply Chain Optimization 191

Logistics Viewpoints

JUNE 26, 2023

For Mars, digitalization has focused on improved customer service, cost reductions, and making their supply chain associates more productive. What a Supply Chain Digital Transformation Means Unsurprisingly, a company as large as Mars has a highly complex supply chain involving global sourcing, manufacturing, and distribution.

Supply Chain Planning Software 210

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Planning 210

Supply Chain Shaman

AUGUST 7, 2019

When a company contacts me to help them with their supply chain, the pain is usually a gap in customer service. Analyze Past Results in Customer Service. We draw a timeline on a conference room wall and using customer shipment and compliance data, we plot the issues with customer service and product outages.

Supply Chain Design Software 271

Supply Chain Design Software Supply Chain Planning Software Supply Chain Software Supply Chain Design 271

Supply Chain Shaman

OCTOBER 8, 2019

The number one question that I am asked today by manufacturers across all industries is “How can I improve customer service?” Nine times out of ten improving customer service requires different management of the budget cycle and a rethinking of financial planning. Background. The River of Demand. #3 The reason why?

Supply Chain Design Software 207

Supply Chain Design Software Inventory Reduction Supply Chain Planning Software Forecasting 207

RFgen

DECEMBER 19, 2024

By maximizing space utilization, improving inventory control , and boosting workflow efficiency, you can unlock significant cost savings and elevate your customer service game. Customer Satisfaction: Faster order fulfillment, fewer shipping errors, and improved order accuracy lead to happier customers.

Optimal Sourcing 97

Optimal Sourcing Optimization Software Waste Reduction Modeling 97

Supply Chain Game Changer

AUGUST 21, 2022

A global chemical manufacturer recently had to replace ships that transported bulk materials to ports. These materials were then transferred to barges and rail cars for delivery, and finally to terminals where they were packaged into shipping containers for final delivery by rail. Another important aspect of logistics is time.

Inventory Reduction 117

Inventory Reduction Price Reduction Cost Reduction Strategies Material Savings 117

Kinaxis

MARCH 22, 2017

by Alexa Cheater From designing, sourcing and manufacturing, to distribution and consumption, your supply chain is at the heart of your customer satisfaction levels. If you’re building highly customized, one-off products, like ships, SEIO will likely suit your needs best. It’s certainly no walk in the park.

Optimal Sourcing 199

Optimal Sourcing Supply Chain Optimization Network Optimization Inventory Reduction 199

Supply Chain Shaman

OCTOBER 7, 2012

For the purpose of this discussion, I define agility as the design of the supply chain to deliver the same cost, quality and customer service given a level of both market volatility and process variability. In the supply chain, variability and volatility come from many sources. ” The answer is the goal of this post.

Supply Chain Design Software 231

Supply Chain Design Software Supply Chain Planning Software Optimal Sourcing Inventory Reduction 231

Supply Chain Shaman

NOVEMBER 15, 2021

Maersk, the world’s largest container shipping company, reported its best quarter in 117 years, posting a $5.9B Ships continue to hold in the west coast harbors of LA and Long Beach, and the west coast warehouses are full. Much of the inventory on the ships at sea will miss the essential seasonal windows.

Supply Chain Design Software 195

Supply Chain Design Software Supply Chain Planning Software Sourcing Strategies Supply and Demand 195

Supply Chain Shaman

NOVEMBER 15, 2021

Maersk, the world’s largest container shipping company, reported its best quarter in 117 years, posting a $5.9B Ships continue to hold in the west coast harbors of LA and Long Beach, and the west coast warehouses are full. Much of the inventory on the ships at sea will miss the essential seasonal windows.

Supply Chain Design Software 195

Supply Chain Design Software Supply Chain Planning Software Sourcing Strategies Supply and Demand 195

Supply Chain Brain

JUNE 12, 2025

There’s nothing particularly new about virtual humans answering inquiries, providing customer service or attempting to resolve problems. Featured Product Popular Stories Ship Traffic Through Red Sea Remains Sparse, Despite Houthi-U.S. Or a metahuman? Timely, incisive articles delivered directly to your inbox.

Optimal Sourcing 59

Optimal Sourcing Supply Chain Planning Software Supply Chain Design Software Modeling 59

SYSPRO Smarter ERP

NOVEMBER 3, 2021

The SCOR (Supply Chain Operations Reference) methodology has six high-level business activities that define the supply chain – plan, source, make, deliver, return, and enable. Another methodology is the Porter’s Value Chain Framework, which comprises of inbound logistics, operations, outbound logistics, sales, and service.

Manufacturing Procurement 105

Manufacturing Procurement Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain 105

Silvon Software

APRIL 19, 2022

Procurement is one core process area being focused to better manage today’s fluctuating change, with key performance metrics leading the way to assessing and managing procurement performance. There must be a clearly defined data source with a standardized process for collecting and measuring that data. The Basics of Procurement KPIs.

Optimal Sourcing 124

Optimal Sourcing Procurement Analytics Manufacturing Procurement Negotiate Pricing 124

Supply Chain Brain

JUNE 18, 2025

Inside the company, Amazon has used AI tools for inventory placement, customer service and product listings. Most work in warehouses packing and shipping items, but about 350,000 of them have corporate jobs. Jassy encouraged employees to “experiment with AI whenever you can.” Amazon is the largest private U.S.

Inventory Reduction 64

Inventory Reduction Resource Reduction Cost Reduction Strategies Supply Chain Planning Software 64

SCMDOJO

MARCH 19, 2024

In essence, a structured supply chain department as described in the blog can help you deliver the right supply chain strategy and goals which helps cost reduction, improve customer service, on-time delivery, and better working capital. Analyze performance metrics and implement improvements to enhance efficiency.

Optimal Sourcing 98

Optimal Sourcing Supply Chain Planning Software Negotiating Skills Material Savings 98

Supply Chain Shaman

MAY 13, 2015

Much to my chagrin, when I entered into the world of supply chain, the processes of source, make and deliver were usually not designed. Instead, I think that it needs to be holistic to balance the trade-offs of source, make and deliver together. The focus is to rationalize the flows from the distribution center to the customer.

Supply Chain Design Software 150

Supply Chain Design Software Supply Chain Design Supply Chain Planning Software Agile and Lean Supply Chain 150

ShipBob

MARCH 3, 2025

Customer service and CRM integrations 10. HubSpot HubSpot is a customer relationship management (CRM) system that lets you manage all your customer communications in a single universal inbox. The Service Cloud equips your human agents with powerful customer service and AI tools to manage your customer support inquiries.

Procurement Solutions 52

Procurement Solutions Inventory Management Software Supply Chain Planning Software Forecasting Software 52

ShipBob

MARCH 3, 2025

Customer service and CRM integrations 10. HubSpot HubSpot is a customer relationship management (CRM) system that lets you manage all your customer communications in a single universal inbox. The Service Cloud equips your human agents with powerful customer service and AI tools to manage your customer support inquiries.

Procurement Solutions 52

Procurement Solutions Inventory Management Software Supply Chain Planning Software Forecasting Software 52

GlobalTranz

OCTOBER 10, 2017

Using technology to improve last mile metrics is essential to driving last mile costs down, but how do shippers know if the technology is helping or hurting? Essentially, shippers need to track these 11 metrics. On-Time Deliveries Are King of Last Mile Metrics. On-Time Deliveries Are King of Last Mile Metrics.

Metrics 209

Metrics Cost Reduction Strategies Logistics Network Optimization Software Waste Reduction 209

Talking Logistics

NOVEMBER 21, 2016

You have to think and act beyond cost manage and find ways to leverage supply chain and logistics as a competitive weapon — that is, look for ways to leverage supply chain management to drive top-line growth, increase market share, and enhance customer loyalty. Source: “Tech in Asia” – https://www.techinasia.com.

Logistics Network Optimization Software 100

Logistics Network Optimization Software Cost Reduction Strategies Inventory Reduction Logistics 100

ShipBob

FEBRUARY 3, 2023

By monitoring particular metrics over time across your online sales, in-store sales, and operations, you’ll gain quantitative insights into your business performance. A retail KPI (or “Key Performance Indicator”) refers to a quantifiable metric used to measure how a retail business is performing. Why are retail metrics important?

Procurement Analytics 52

Procurement Analytics Metrics Retail Inventory Reduction 52

Supply Chain Game Changer

OCTOBER 4, 2022

Effective supply chain management includes the planning and implementation of several tasks such as acquisition, sources, conversion, and delivery. Partner Expertise In Sourcing. Customer service is a critical resource for receiving not only factual information but also scheduling and product availability.

Manufacturing Procurement 95

Manufacturing Procurement Supply Chain Planning Software Supply Chain Design Software Sourcing Strategies 95

GlobalTranz

FEBRUARY 6, 2017

Meanwhile, Lowe’s has created the LoweBot , which boosts customer service, explains Dan Gilmore of Supply Chain Digest. More companies are turning to robotics to find new ways to bridge the divide between a dwindling number of customer service representatives, including store associates, and maintaining around-the-clock operations.

Supply Chain Planning Software 120

Supply Chain Planning Software Procurement Analytics Manufacturing Procurement Trends 120

Talking Logistics

APRIL 12, 2017

Eliminating paper from their delivery operations was a common objective for these companies, along with improving productivity, customer service, and data quality. getting buy-in from drivers and other stakeholders) and implementing appropriate metrics to measure and drive performance.).

Supply Chain Planning Software 143

Supply Chain Planning Software Logistics Network Optimization Software Supply Chain Software Supply Chain Network Software 143

Supply Chain Shaman

SEPTEMBER 20, 2015

Source: Dictionary.com. The supply chain is vertically integrated and global shipping almost 2 million units daily. The evolution was incremental and includes the design of products to enable postponement based on five principles: Postpone inventory while meeting customer service level requirements.

Inventory Reduction 150

Inventory Reduction Cost Reduction Strategies Sourcing Strategies Supply Chain Strategy 150

Jaggaer

MAY 8, 2025

Growth has the highest correlation to market capitalization in public companies and customer service is a fundamental driver of growth. Or again, geopolitical factors such as the Middle East conflict threatening shipping lanes.

Optimal Sourcing 52

Optimal Sourcing Manufacturing Procurement Procurement Analytics Procurement Solutions 52

Silvon Software

SEPTEMBER 28, 2023

A modern data hub collects, integrates and manages data from multiple disparate systems and external data sources (like market research and point-of-sale systems), regardless of whether the data is on-premise or in the cloud. Once integrated, the data is made “analytics ready” and securely available to users.

Procurement Analytics 105

Procurement Analytics Report Data Optimal Sourcing 105

Precoro

JULY 1, 2025

Companies need to draw the line between tactical and strategic sourcing so as not to stretch themselves too thin. Service-level agreements (SLAs) with defined performance metrics and deliverables. Tactical vendor relations are usually short-term, low-risk, and purely transactional.

Negotiating Skills 45

Negotiating Skills Vendor Strategies Purchasing Skills Negotiate Pricing 45

SCMDOJO

JUNE 14, 2023

For instance, a company can define and execute an order processing pipeline with Orchestration, which automates an order’s creation, tracking, and shipping. This eliminates manual tasks like creating shipping labels, making order processing more efficient and cost-effective.

3PL 105

3PL Supply Chain Design Software Prescriptive Analytics Software Inventory Management Software 105

Elementum

SEPTEMBER 6, 2022

Increasing Transport Costs A global lockdown meant that vast volumes of goods stalled in transit, and as consumers turned to online shopping to fulfill their needs, the demand for container shipping services increased dramatically. So, what is sustainability management, exactly?

Supply Chain Planning Software 78

Supply Chain Planning Software Supply Chain Software Agile and Lean Supply Chain Supply Chain Planning 78

QAD

NOVEMBER 18, 2021

Supply chain disruptions have been a common theme throughout the last 18 months – from chip shortages to limited and sometimes non-existent shipping containers to the great toilet paper crisis. In other areas, we’ve had to establish dual-sourcing strategies in order to reduce dependency on a single geographical location.”.

Supply Chain Planning Software 98

Supply Chain Planning Software Supply Chain Network Software Resource Reduction Analytics Software 98

Unleashed

MARCH 14, 2021

The food supply chain refers to the process of preparing a food product from start to finish: sourcing the raw materials and taking the food through a manufacturing process, through to the final packaging of the product, the sale to the customer and the final delivery. High customer service levels. Food fraud.

Supply Chain Software 97

Supply Chain Software Food Manufacturing Procurement Gartner 97

Unleashed

DECEMBER 6, 2021

Equipping your floor staff with barcode scanners can drastically increase the accuracy of your stock data, giving you a more reliable source of information for the location and expiry of products, as well as where they should be going next. These results are quite often surprising. Landed costs Importing from overseas?

Inventory Management Software 98

Inventory Management Software Supply Chain Design Software Supply Chain Planning Software Analytics Software 98

RFgen

JUNE 30, 2023

Essentially, an ERP helps organizations run their business by acting as a single source of truth. By coupling your inventory management processes and your ERP system, you can increase efficiency, improve count accuracy, cut down on excess stock, and sync orders and shipping information.

Inventory Management Software 98

Inventory Management Software Supply Chain Planning Software Optimization Software Forecasting Software 98

SCMDOJO

AUGUST 4, 2023

Try thinking of it this way, if you plan to make big profits, you would need to invest and diversify your portfolio into several sources to improve your chance of success. By having a leaner inventory, you can better forecast demand and ensure that you have enough stock to meet customer needs without overstocking.

Inventory Reduction 98

Inventory Reduction Material Savings Cost Reduction Strategies Waste Reduction 98