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Retail Returns: The Key to Driving Business Growth

ToolsGroup

Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Yet, in today’s omnichannel world, retail returns are key to driving business growth, thanks to their ability to enhance the customer experience, minimize losses, and preserve long-term revenue.

Retail 296
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Customer Service Aided by Cognitive Technologies

Enterra Insights

Blake Morgan ( @BlakeMichelleM ), a self-described customer experience futurist, explains that the axiom reflects a philosophy more than a truth. She explains, “The customer is always right is a phrase pioneered by Harry Gordon Selfridge, John Wanamaker and Marshall Field. ” Investing in customer service.

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The Retail Sector is Still Finding Its Way with Artificial Intelligence

Enterra Insights

The retail sector continues to endure tectonic shifts as business landscapes and consumer behaviors change. First, there was the so-called “retail apocalypse,” then came the pandemic, which was followed by inventory challenges, inflation, and an economic slowdown. Changing consumer behavior is hard to gauge.

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Balancing Tech and Touch: Humanizing the Hybrid Retail Experience

BlueYonder

In our exploration of end-to-end retail integration, we’ve laid out a sensible grocery retail roadmap for getting there, what it looks like in other verticals when done right, and errors to avoid when making the transition. And not just any kind. The one element missing here is, of course, the human touch at the center of it all.

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The Top 15 Retail Trends for 2022

ToolsGroup

The wonderful world of retail. The Retail Trends Shaping How We Shop in 2022. The Retail Trends Shaping How We Shop in 2022. From a digitally-transformed shopping experience to global supply chain disruptions and a pandemic that refuses to quit, there’s one thing retailers can count on: People are always going to shop.

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Another Peloton Supply Chain and Customer Service Turnabout

Supply Chain Matters

Supply Chain Matters updates readers on yet another turnabout in supply chain and customer service direction for a once high flyer in premium interactive fitness equipment and services. Further announced was an assessment of owned retail operations in the U.S. over the coming months. Bob Ferrari. All rights reserved.

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Rise. Or Rise-up?

Supply Chain Shaman

It provides services and tools built on the clean core approach by SAP, so you can migrate on-premise systems, transform business processes, drive continuous innovation, and unlock cloud agility.” ” Source: SAP Website The Discussion Not Held on the Stage The main event at the Forum was not on the main stage.