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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. Here’s a look at six customer experience examples to help you maximize long-term customer loyalty. 6 Examples of Excellent Customer Experiences.

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5 Trends Changing Supply Chains for the Better in 2024

Logility

Enter our list of supply chain trends for 2024. Beyond making mere predictions, our executives compiled trends based on analyst insights and their observations of real-world supply chain operations worldwide. Volatility intensifies, supply chain decision-making evolves Trend #1: This year will be volatile – possibly more than 2023.

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The Top 15 Retail Trends for 2022

ToolsGroup

The Retail Trends Shaping How We Shop in 2022. Love it or hate it, daily necessities need to be purchased. Whichever reasons fuel the motivations of your target market, here are the top trends shaping how they’ll buy – and how you can stay front of mind and ahead of the competition. Ah, the joy of shopping. From my couch.

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Key Trends and Themes for Supply Chain and Logistics in 2024

SCMDOJO

Why should businesses follow the trends? Why should businesses follow the trends? While it’s true that only some prefer to follow trends, data-driven decision-making is vital for businesses to remain competitive and relevant. Ignoring industry trends poses the risk of being left behind by more agile competitors.

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Procurement Analysis: a Game Changer for Purchasing Strategically

Precoro

Nowadays, procurement departments not only focus on the day-to-day buying operations but also search for the most efficient ways to go about them. Thorough analysis allows procurement professionals to surface, visualize, and present purchasing patterns, which are then evaluated by the stakeholders. From whom are we buying?

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PAR Levels in Inventory Management (with Formula & Examples)

Unleashed

Here we give you the complete guide to PAR levels – including what they are, who can use them, their benefits, the PAR level formula, examples, and tools you can use to manage your inventory using this method. In a restaurant, for example, preventing food spoilage is an important way to cut costs and to boost profitability.

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L’Oréal: A Case Study in Supply Chain Excellence

Supply Chain Shaman

to This is an example of managing a balanced portfolio and of driving a supply chain revolution. This case study is the best example we have seen of a customer-centric supply chain. In China, for example, more than 40% of the company’s business through eCommerce. L’Oréal’s Performance Compared to the Peer Group.