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Customer Service: The Source of Supply Chain Innovation

The Logistics of Logistics

Customer Service: The Source of Supply Chain Innovation. In December’s issue of InBound, editor Keith Biondi cited customer service as the source for supply chain innovation. Some examples of some popular BPR tools are LEAN, Lean Six Sigma, Value Stream Mapping, etc. Not technology. Interesting, right?

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Baltimore Bridge Collapse: An Opportunity to Reinforce the Importance of Supply Chain Resilience

Logistics Viewpoints

The most obvious impact was the disruption of traffic and transportation. For example, a robust supply chain may have backup power generators, firewalls, security systems, and emergency plans to prevent or mitigate the effects of disruptions. The collapse had several immediate and long-term consequences for the region.

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Robots Take Center Stage at MODEX 2024

Logistics Viewpoints

Examples of Supply Chain Robots at MODEX 2024 Several exhibitors at MODEX 2024 showcased their innovative solutions for supply chain robotics, demonstrating the diversity and potential of this field. Here are some of the examples that caught our attention.

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Global Fulfillment Innovation Centers on ESG in 2023

ModusLink Corporation

Global Fulfillment Innovation Centers on ESG in 2023. The Shipper’s Role in Global Fulfillment and Trade Shippers are responsible for transporting goods from the point of origin to the end of consumption. Establishing an innovative and effective marketing strategy boosts communication with all involved parties easier.

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Side-step Oxymorons to Make Progress in Planning

Supply Chain Shaman

For example, real-time planning, end-to-end planning, control tower, integrated business planning (IBP), and digital brain are oxymorons while discussions on innovation bounded by a required ROI is a juxtaposition. True innovation is never defined initially by a mandatory Return on Investment (ROI).) Buyer beware.

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Blue Yonder’s Chief Product Officer Shares Insights Into Innovative Solutions to Revolutionize Your Supply Chain Performance

BlueYonder

Following ICON 2023 in Las Vegas, Blue Yonder’s Chief Product Office Gurdip Singh shared the key product innovation takeaways from the event during a Blue Yonder Live session. He shared his views on how to apply innovations to solve deep-rooted supply chain challenges and insights into the $1 billion investment in research and development.

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How manufacturers can enable innovation on the factory floor

SYSPRO Smarter ERP

There is a common cliche that necessity is the mother of invention – and by extension, innovation. The past two and half years have certainly brought a variety of challenges and opportunities that have made innovation not just a preference, but essential for manufacturers and distributors to thrive into the future.