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Customer Service: The Source of Supply Chain Innovation

The Logistics of Logistics

Customer Service: The Source of Supply Chain Innovation. In December’s issue of InBound, editor Keith Biondi cited customer service as the source for supply chain innovation. Some examples of some popular BPR tools are LEAN, Lean Six Sigma, Value Stream Mapping, etc. Not technology. Interesting, right?

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Innovative Approaches to Supply Chain Risk

Kinaxis

This key supplier had been identified and sure enough, you have a second source primed and ready to go. We have a problem.” The alternate source uses the same supplier in Taiwan. Adding to this challenge is the reluctance of suppliers to share their sources with their customers for competitive reasons.

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How to Sustain a Lean Culture in Manufacturing & Supply Chain

GlobalTranz

Today I will discuss how a company can sustain a lean culture once they have implemented lean practices in order to achieve continuous improvement. Your company has started the lean journey, but how do you sustain it? How can we Continuously Improve Daily and Sustain a Lean Culture and Behavior? Why are we doing this?

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Innovation in Supply Chain Management: Driving Efficiency and Success

American Global Logistics

In today's rapidly evolving business landscape, innovation has become a key driver of competitive advantage. This article explores the importance of innovation in supply chain management and highlights key areas where innovation can revolutionize traditional practices. Recycling and reuse lend themselves to innovation.

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How manufacturers can enable innovation on the factory floor

SYSPRO Smarter ERP

There is a common cliche that necessity is the mother of invention – and by extension, innovation. The past two and half years have certainly brought a variety of challenges and opportunities that have made innovation not just a preference, but essential for manufacturers and distributors to thrive into the future.

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Customer Experience Driving Innovation for High-Performing Companies

Talking Logistics

Editor’s Note: The following is an excerpt of a research report published last week , “Competing on Customer Experience: The Driving Force Behind Supply Chain Innovation.” We also asked them to characterize their company’s culture with regard to technology adoption (ranging from “Laggards” to “Innovators”).

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Electronics Kitting and Assembly with 3PL Solutions

ModusLink Corporation

By harnessing the capabilities of a global 3PL partner, companies can unlock new possibilities for efficiency, scalability, and innovation in their electronics assembly processes. Cost-saving initiatives such as lean manufacturing and waste reduction strategies.