Lora Cecere on Supply Chain Metrics that Matter

AIMMS

Interview with Lora Cecere, Founder and CEO of Supply Chain Insights and Author of Supply Chain Metrics that Matter ( published December 2014 ). Metrics that Matter became a three year research project. I hired a research assistant to look at balance sheets and looked at performance and really tried to figure out which metrics mattered. We interviewed supply chain leaders and in the middle of that I decided that I would write this book, Supply Chain Metrics that Matter.

Supply Chain Management Case Study

LeanCor

Supply Chain Management Case Study: Total Delivered Cost Model. In this supply chain management case study, read how LeanCor analyzed the supply chain to find opportunities to reduce total delivered cost, and identified pilot SKU’s for implementation. Current metrics included: Inter-Plant (Inter-DC) Freight Costs. Future metrics would now include: Inter-Plant (Inter-DC) Freight Costs. Read – Supply Chain Management Case Study: Healthcare Logistics.

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Your supply chain is costing you money – Reason #9: Relentless pursuit of one metric at the expense of other metrics.

Kinaxis

Reason #9 Relentless pursuit of one supply chain metric at the expense of other metrics. Social studies? Yet, these are similar instructions as what is passed down to the supply chain from executives focused on a specific supply chain metric. Why do companies focus on reducing a specific metric? Some of the more likely are; A metric (like inventory performance) is monitored by financial analysts and therefore tied to stock valuation. by John Westerveld.

L’Oréal: A Case Study in Supply Chain Excellence

Supply Chain Shaman

The award, based on beating the industry peer group on rate of improvement on the key metrics of growth, operating margin, inventory turns, and Return on Invested Capital (ROIC) while outperforming their peer group, is tough to achieve. The orbit chart below illustrates L’Oréal’s performance at the intersection of two metrics. This case study is the best example we have seen of a customer-centric supply chain.

Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management can be, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Entrusting a vendor to help maintain its accuracy and completeness is no ordinary engagement. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

Beyond Operational Metrics: Why Measuring Employee Interpersonal Performance is Also Important

Talking Logistics

Companies spend a lot of time and energy measuring operational metrics, the “what” of supply chain performance, but they generally fail to measure the “how” aspects of performance –i.e., Tweet The post Beyond Operational Metrics: Why Measuring Employee Interpersonal Performance is Also Important appeared first on Talking Logistics with Adrian Gonzalez.

Supplier Quality Management: What it is, 5 Key Metrics to Know & a 4 Step Supplier Evaluation Process

Cerasis

The next posts in the series will break down metrics and issues to consider in SQM by industry and conclude with a case study on the application of SQM. 5 Key Metrics to Use for Scoring Supplier Quality Management (From LNS Research ). The definition of this metric is similar to the way it sounds. This is a critical metric in regulated industries such as medical devices, pharmaceutical, biotechnology, and food and beverages.

Study Shows Two-Thirds of Companies Yet to Execute Digital Transformation in Supply Chain Planning

ToolsGroup

September 26, 2019) A new study by ToolsGroup, a global leader in supply chain planning software, and Spinnaker, a supply chain services company, has found that only 7% of companies are reaping the benefits of digital transformation of supply chain planning. The study shows that companies are aspiring to reinvent themselves as an entirely new entity, working to balance all these dimensions to achieve their digital transformation goals. PRESS RELEASE.

Study 131

New Findings from the Gartner Supply Chain Users Wants and Needs Study

ToolsGroup

The annual Gartner Supply Chain Technology User Wants and Needs Study is one of the most comprehensive studies of supply chain users. We have written on this study before , but Gartner recently published an updated analysis ( Top Digital SCM Take-Aways From Gartner's 10th Annual SCM Technology User Wants and Needs Study , November 7, 2017) with additional insights.

Study 152

DiManEx Contributes to Find the Business Case for Digital Spare Parts in VTT Study

DiManEx

This comprehensive joint research project with Aalto University studied identification methods to find parts that are suitable for AM, as well as part performance, workflow and quality assurance implications, and embedded intelligence or “smart” spare parts.

Judging Supply Chain Improvement: Campbell Soup Case Study

Supply Chain Shaman

We have found that supply chain metrics are gnarly and complicated.During In our program, cost avoidance, while desirable, does not count towards the metric. Over the course of the last two years, we at Supply Chain Insight s have worked on a methodology to gauge supply chain improvement. We named it the Supply Chain Index. During the last two months, we have been interviewing supply chain leaders to get their views on the methodology.

Metrics that Matter: Manufacturing Performance Benchmarking

QAD

When comparing business metrics , there are four primary types of benchmarking to consider: Internal benchmarking measures improvements that can be made to a business process or function internally and within the organization. Study Your Competitors and Collect Necessary Information.

Metrics that Matter: Manufacturing Performance Benchmarking

QAD

When comparing business metrics , there are four primary types of benchmarking to consider: Internal benchmarking measures improvements that can be made to a business process or function internally and within the organization. Study Your Competitors and Collect Necessary Information.

Surgery Center Case Study: Less Time at Computer, More Time in OR

Hybrent

Hybrent also provides valuable operational data – delivering metrics and reports to help users evolve supply chain efficiency and visibility. The post Surgery Center Case Study: Less Time at Computer, More Time in OR appeared first on Hybrent. Case studies Ambulatory Surgery Center Case Study Materials Management System Multi-specialty Patient Care Supply Chain ManagementSITUATION. Springhill Surgery Center, based in Little Rock, Ark.,

Is Apple Supply Chain Really the No. 1? A Case Study

Supply Chain Opz

Case Studies. A Case Study. This case study will show you the analysis of Apple Supply Chain core processes, challenging issues and complexities of its operations. Information about Apple Supply Chain is a bit here, there and everywhere, its kinda tough to find the actual case study. To the best of my knowledge, many business schools still use the case study " Apple Computers Supplier Hubs: A Tale of Three Cities " from Stanford University (1996). A Case Study.

Walmart Bests Whole Foods in Study of Food Supply's Human Toll

Material Handling and Logistics

Tesco Plc ranked the highest in the first-ever study of supply-chain policies from humanitarian group Oxfam America released on June 20, leading in transparency and worker-treatment metrics. As part of the study, Oxfam surveyed workers and farmers in five countries that supplied major grocers to learn more about their standards of living and work conditions. Marilee McInnis, a Walmart spokeswoman, said the company welcomes the study.

Food 101

Supply Chain News Makers Video Series on Highlights of the 2017 DC Metrics Study

Supply Chain Digest

Top New Karl Manrodt of Georgia College and Colleagues Talk about New Top Metric, Strategic HR and more

Supply Chain Metrics: Make Sure They Are Aligned with Your Strategy!

Supply Chain View from the Field

Many people are talking about Key Performance Indicators, Metrics, Analytics, and other indicators of performance. The importance of selecting the right metrics or “measures” as I prefer to call them, is critical as we all know that metrics drive behaviors. Rather then selecting a plethora of meaningless metrics, it is always better to focus on a critical few, and select them wisely. Step 2 – Develop Metrics and Data Sources.

Redesign to Improve Value: A Case Study of a Supply Chain Leader

Supply Chain Shaman

In the recent study of the Voice of the Supply Chain Leader , we find that the gaps are large, and growing. One of my favorite interviews on this topic, that I recently completed for my upcoming book Metrics That Matter , was with Amway’s Chief Supply Chain Officer George Calvert. Service level is our most important metric. Reliability in both of these metrics is critical.

What does it take to build a best-in-class supply chain?

Kinaxis

by Alexa Cheater Avaya: A supply chain management case study. Tracking success: Metrics matter. Now Avaya is leading the way, exceeding industry benchmarks in 11 key metrics. Avaya also measures and reports on more than 100 metrics, each aligned with the company’s four pillars: customer satisfaction, employee satisfaction, cash-to-cash and supply chain expense. Rigorous tracking of these metrics helps Avaya feel confident it’s on track to realize success.

2013 Third-Party Logistics Study

Supply Chain Movement

The success of the third-party logistics industry is evident in the generally high marks given to 3PLs by respondents to a survey as part of the 2013 17th Annual Third Party Logistics Study, which identifies trends and explores how both 3PLs and shippers are using these relationships to improve and enhance their businesses and supply chains. They are tactical rather than strategic, offer insufficient visibility and are limited by metrics, contract terms, and risk mitigation strategies.

Are Your Manufacturing Metrics Meaningless?

synchrono

In any manufacturing environment, delivering what you promised when you promised is good business, so measuring this metric makes sense. However, as simple as this metric should be to measure, it can get complicated. Making Manufacturing Metrics Meaningful Again. Not only is there a question of where the data comes from, but studies also show that a good portion of the spreadsheets used in business contain errors. Guidebook: Metrics for Action Guide.

Which Metrics Matter? Interview with Philippe Lambotte

Supply Chain Shaman

My journey to understand supply chain Metrics That Matter started three years ago. Balance: The ability to balance a portfolio of metrics to maximize market capitalization and free cash flow. The early results from the ASU study will be featured in the book Metrics that Matter and it will be the core of the upcoming Supply Chain Global Summit on September 10-11, 2014 in Scottsdale AZ at the Phoenician. (We How do you balance metrics ? .

Increasing sales, loyalty and trust: an academic study into operational transparency

Provenance

All of which delivered a positive impact on key business metrics: Increased sales. The post Increasing sales, loyalty and trust: an academic study into operational transparency appeared first on Provenance News. Ryan W. Buell’s research findings, summarised in this Harvard Business Review article, challenge conventional management theories that consider customers to be “environmental disturbances” (a blocker that prevents businesses from working efficiently).

Study 59

Building a Triple A Supply Chain: Ten Tactics That Work

Supply Chain Shaman

Over the last six years, we studied the connection between business results (growth, operating margin, inventory turns and Return on Invested Capital (ROIC)) and the link to company characteristics. We consistently see that companies focused on functional excellence–a focus within a functional silo like manufacturing, transportation or distribution– or singular metrics– like inventory or costs– underperform against their peer groups.

Only 15% of global retailers’ supply chains are prescriptive or autonomous, study finds

EFT

Retailers know they need to include key metrics such as stock and margin for financial planning and strategy: only 11% currently do this, but 40% want to be doing so by 2025.

Study 57

Only 15% of global retailers’ supply chains are prescriptive or autonomous, study finds

EFT

Retailers know they need to include key metrics such as stock and margin for financial planning and strategy: only 11% currently do this, but 40% want to be doing so by 2025.

Study 57

Measuring Up?

Supply Chain Shaman

The supply chain is a complex system with finite, and non-linear relationships between supply chain metrics that drive balance sheet results. We find that companies can improve one, but not two of the metrics. Teams struggle to drive improvement in both metrics at the same time. We term these the Supply Chain Metrics That Matter because they have a higher correlation to market capitalization.). The study evaluates enterprise resiliency.

Announcing the Supply Chains to Admire for 2019

Supply Chain Shaman

History will also include case studies of mergers and acquisitions. The study of improvement and performance for the 535 companies in 26 industries took two months. We selected these metrics based on correlation work with Arizona State University in 2012. The Supply Chains to Admire is a study of pattern recognition: performance and improvement at each of the balanced scorecard intersections. The companies I work with struggle to set metrics targets.

How Sustainable Procurement is Evolving: Trends From the 2019 Barometer Study

EcoVadis

In our 2017 Barometer study, we saw for the first time a shift in focus towards human rights/labor and business ethics initiatives within sustainable procurement programs. Attention was shifting away from environmentally-oriented concerns, and we saw similar results in this year’s study.

Study 40

CAPS Procurement Analytics Study Highlighted in Inside Supply Management

NC State SCRC

This month’s Inside Supply Management published by the Institute for Supply Management features an article announcing the launch of a study being undertaken by the Center for Advanced Purchasing on the evolution of procurement analytics. I am leading the study along with Tom Choi and two of our students, Jaikishen Venkitaraman and Shweta Murthy, working at the SCRC. Supplier analytics, technology trends, risk metrics, social media, open source data, etc).

Biobased Economy Continues to Grow: USDA Secretary Announces NC State-Duke Study Results on Monday

NC State SCRC

The production and use of biobased products replacing petroleum-based products has the potential to reduce GHG emissions up to 10 million metric tons of CO2 equivalents. When compared to the 2013 results (presented in the previous study), the direct value added contribution of the biobased products industry grew by 0.2 It is apparent that growth is occurring increasingly in specialty sectors (as exemplified by several of the case studies in the report).

Cuba 46

Provoking the Industry to Move Past Incrementalism

Supply Chain Shaman

When we study 600 public companies by peer group, at the intersection of inventory turns and operating margin, only 5% drive improvement. An orbit chart is a plotting of data at the intersection of two metrics. In this case, the metrics are operating margin and inventory turns. The focus is on digital transformation case studies. Definitions: Provocateur.

Why Financial Reengineering Does Not Equal Supply Chain Improvement

Supply Chain Shaman

Snow fell last night as I worked on my last Supply Chain Metrics That Matter report. The concept of the Effective Frontier is that best in class companies align functional metrics to balance growth, cost, inventory and Return on Invested Capital (ROIC) performance while balancing customer service metrics. Ironically, most companies are very entrapped in measuring and rewarding functional metrics which degrades overall improvement. Cash-to-cash is a compound metric.

Don’t Perpetuate the Hoax of the Gartner Top 25

Supply Chain Shaman

Supply chain leaders manage a complex system of non-linear, but very inter-connected metrics. Leaders need to balance a portfolio of metrics. Year-over-year Improvement at the Intersections of the Metrics. It is for this reason, that we are hard at work on the analysis of the Supply Chain Metrics That Matter series of reports. It is a study of performance patterns at the intersection of the metrics.