article thumbnail

An Interview on Innovation, New Technologies and ‘Fifth Generation Purchasing’ with Herve Legenvre

HICX Solutions

He is Director of the EIPM Value Creation Observatory , where he conducts research on innovation, purchasing and new technologies that are changing industries. He is also co-author of the recently released book Fifth Generation Purchasing: When Pace Meets Power. Fifth Generation Purchasing: From the idea to a framework, to the book.

article thumbnail

The Consumer Journey Gets More Complex

Enterra Insights

One of the behaviors to which they often point is an increase in online purchases. Even before the pandemic, consumers were trending towards more online shopping — making the digital path to purchase and omnichannel operations important for manufacturers and retailers. So it was a pretty safe bet that this trend would continue.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Surviving an Economic Downturn in the Retail Sector

Enterra Insights

But for anyone harking back to the last major recession in 2008, the stakes are far different this time around for consumers and retailers.”[4] ”[4] On a more positive note, Lacy points out that retailers are better equipped to deal with a downturn than they were in 2008. The reason, she explains, is digital technology.

Retail 130
article thumbnail

6 Manufacturing Trends to Watch Out for in 2016

GlobalTranz

As we close the year of 2015, we want to take a look at some manufacturing trends for 2016. Manufacturing Business Technology recently wrote the 5 e-commerce trends for 2016 for manufacturers to look at that include: Manufacturers will seek to increase their share of aftermarket parts sales. E-Commerce for Manufacturing.

article thumbnail

Customer Experience and the Human Touch

Enterra Insights

People (and our purchasing decisions!) Advanced omnichannel analytics and deep listening software can help you track emotion on every channel your brand and customers use. For example, Dunne insists, “Many of the [self-serve, technology] trends that started in the pandemic have changed business forever.” Footnotes.

article thumbnail

How Did the Digital Supply Chain Evolve?

Supply Chain Game Changer

Business management tools like spreadsheet software and invoice-creation tools saved significant amounts of time and aided recordkeeping. Companies got a taste of the now-booming software-as-a-service (SaaS) industry starting in 1999. Mobile Apps Make Information Portable.

article thumbnail

Is Omnichannel Dead? Of Course Not…However, the Focus Is Now on Customer Experience in Omnichannel

GlobalTranz

Omnichannel has been a go-to plan for retailers since 2008, but it is changing. WHITE PAPER] The Top Supply Chain Trends that Will Impact Supply Chain Management in 2018. If a consumer wants to view a product on a smart device while in-store, they are 20-percent more likely to complete the purchase. Download white paper.