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Retail Returns: The Key to Driving Business Growth

ToolsGroup

Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Yet, in today’s omnichannel world, retail returns are key to driving business growth, thanks to their ability to enhance the customer experience, minimize losses, and preserve long-term revenue.

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The Top 15 Retail Trends for 2022

ToolsGroup

The wonderful world of retail. As 2021’s holiday shopping statistics proved, pandemic or not, consumers are willing to spend. (My The Retail Trends Shaping How We Shop in 2022. Love it or hate it, daily necessities need to be purchased. eCommerce Purchases and “The New Normal” Retail Categories.

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Self-Checkout Turns Customers into Employees and Employees into Security Guards

Enterra Insights

The checkout kiosks bleat and flash when you fail to set a purchase down in the right spot. On the other hand, you (and/or less honest customers) are the retailer’s problem. The Extent of the Problem Some people deliberately fail to scan all the items believing they deserve a tip for being an unpaid employee of the retailer.

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Surviving an Economic Downturn in the Retail Sector

Enterra Insights

Correspondent Melissa Repko reports that it might take some time for retailers to figure out how consumers are going to behave over the coming months. ”[2] Nevertheless, she observes, “Retailers are more on edge.” She reports, “Retailers like Best Buy, Party City, Walmart and Wayfair announced layoffs in 2022.

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Consumers and Retailers Have Embraced Omnichannel Operations

Enterra Insights

And — in what could be boon or bane for manufacturers and retailers — today’s consumers are quite willing to abandon their once-preferred brands in favor of new ones that offer value or novelty.”[1] One retail sector that witnessed a dramatic rise in online purchases during the pandemic was the grocery sector. during 2020.

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Amazon Prime Day 2021 Consumer Survey: Four Trends From This Year’s Annual Shopping Event

BlueYonder

Retailers are seeing strong sales heading into Q3 as a result. As many consumers return to “normal” spending habits, this year’s annual event was in many ways the retail industry’s first big test on its road to recovery. Amazon Prime Day, typically held over the summer, was pushed into October last year due to the pandemic.

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The Changing Face of Retail

Enterra Insights

And the retail sector has certainly been changing, transforming, and evolving over the past few years. According to Collins English Dictionary , to “change face” means “to rotate the telescope of a surveying instrument through 180° horizontally and vertically, taking a second sighting of the same object in order to reduce error.”

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