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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

Minkow reports her company’s top ten retailers this year are: Target, Apple Store, Sephora, Home Depot, DSW, Levi Strauss, Nike, Walmart, American Eagle, and Ulta. ” Complicating this challenge is the fact that consumers can easily hop on and off the digital path to purchase. That isn’t always easy.

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Mining Mountains of Data for Insights

Enterra Insights

They are working on an artificial intelligence tool called SmartTensors. Hausman reports that many companies haven’t learned that lesson. She explains, “The tools for collecting data are better than ever, leading businesses to believe they should capture every bit of data available. Descriptive analytics.

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Gaining a Competitive Edge through Advanced Analytics

Enterra Insights

Gary Cokins ( @GaryCokins ), founder of Analytics-Based Performance Management LLC, asserts, “Analytics is becoming a competitive edge for organizations. Once being a ‘nice-to-have,’ applying analytics is now becoming mission-critical.”[1] Organizations are drowning in data but starving for information.

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Cost of Goods Sold Formula (with examples)

Unleashed

The Cost of Goods Sold formula is: Opening Inventory + Purchases + Production Costs – Closing Inventory = Cost of Goods Sold Below, we explain what the cost of goods sold (COGS) is, why it’s important for product businesses, and how to calculate COGS using the cost of goods sold formula.

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5 Ways to Improve Finance Operations for SMBs

Precoro

It considers both daily operations and strategic initiatives — from overseeing accounting procedures and data analysis to financial forecasting and budgeting. Financial analysis is vital for assessing an SMB's health and making informed business decisions. This is also known as FP&A.

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5 Best Logistics Books to Keep Within Reach

Supply Chain Opz

Then, we use these criteria to rank the books, - Practicality: we look closely at how each book can provide basic concepts and strategies of the "Integrated Logistics Functions", namely, customer service, purchasing, production planning, warehousing, and transportation in a clear and concise manner. He has an MBA from UCLA. Our Rating: 4.9/5

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Retail Sales and Operations Teams Need to Up Their Game in Inventory Management Agility and Responsiveness

Supply Chain Matters

Background and Situational Analysis. Last week’s quarterly financial performance reporting among major U.S. The retailer had reported a big earnings miss as higher inventories and supply chain related costs dragged down expected profitability. percent in the July ending quarter. percent decline in revenues on a 7.7