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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

Cognitive Technologies and Customer Service. Haas and his colleagues explain, “For many companies, helping consumers make purchase decisions by delivering relevant content throughout the buying cycle is a top priority. Balkhi explains, “One great way that companies are using AI is by integrating it with their CRM software.

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Emma – The Sleep Company Selects ToolsGroup Supply Chain Planning Software to Support Growth

ToolsGroup

ToolsGroup will support Emma’s goal of creating a resilient, intelligent supply chain process to fuel the company’s growth. MUNICH & BOSTON — 23. However, this speed of expansion made Emma’s supply chain planning process considerably more difficult.

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Causal Artificial Intelligence and Supply Chain Performance

Enterra Insights

Supply chain professionals have always depended on forecasting to help them balance supply and demand. In contrast, forecasting provides overall aggregate estimates, such as the total number of purchases next quarter. He explains, “Prediction is at the core of running an efficient supply chain.

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The Problem with Retail Promotions: Diminishing Returns of Discounting in a Promo-Saturated Market

ToolsGroup

Retailers rely heavily on promotions, which can account for between 10% and 45% of their total revenues, according to research from Boston Consulting Group. In today’s dynamic retail landscape, promotions are undeniably a potent tool for driving sales and customer engagement.

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Supply Chain Matters This Week in Supply Chain Tech December 13 2022 Edition

Supply Chain Matters

Our Supply Chain Matters This Week in Supply Chain Technology column reflects a number of significant recent announcements that depict an ongoing active cycle of tech developments. Updates included in this edition include: Coupa Software Entering Definitive Agreement to be Acquired. billion in October 2020.

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Supply Chain Matters This Week in Supply Chain Tech- March 5 2022 Edition

Supply Chain Matters

The Supply Chain Matters blog features our March 5, 2022 edition of This Week in Supply Chain Management Tech , a synopsis of noteworthy supply chain management focused technology news which we believe would be of specific interest to our global-based blog readership.

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Who Should Be In The Winner’s Circle?

Supply Chain Shaman

On a cold Boston winter day, I slipped into my seat on a back row in a packed conference room at AMR Research. I struggled to manage myself as I settled in elbow-to-elbow with the group to listen to the presentation. I struggled to manage myself as I settled in elbow-to-elbow with the group to listen to the presentation.

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