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Talking Logistics
SEPTEMBER 10, 2023
For B2B and B2C companies alike, delivery is becoming a competitive differentiator and a key driver of customer experience. How well do you engage with customers about their deliveries? For B2B and B2C companies alike, delivery is becoming a competitive differentiator and a key driver of customer experience.
Talking Logistics
AUGUST 2, 2023
Whether you’re a B2B or B2C company, delivery is becoming a competitive differentiator and a key driver of customer experience. can significantly degrade the customer experience, leading to future lost sales. Read more The post How Are Companies Engaging with Customers Around Deliveries in 2023?
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Talking Logistics
APRIL 22, 2024
Editor’s Note: The following is an excerpt of “Satisfaction with TMS Software,” a research report that highlights results from a survey conducted with members of Indago’s supply chain research community and JBF Consulting’s customer community. Read more The post How Satisfied Are Companies With Their TMS?
ToolsGroup
JUNE 10, 2022
Today, there’s little reason for customers to stick with a company if they are not satisfied. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.
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As the value of modern in-app analytics becomes clearer, more companies are making analytics a priority before it becomes a problem. The longer you wait to modernize your application’s analytics, the harder you’ll eventually feel the pain of lost customers and missed revenue. If it sounds like a daunting task, that's because it is.
Enterra Insights
APRIL 2, 2024
Everyone knows that customers dislike long checkout lines. Humble at Deerfield Beach, Florida-based company CheckRobot Inc., On the other hand, you (and/or less honest customers) are the retailer’s problem. Target, for instance, is restricting the number of items self-checkout customers can purchase at one time.
QAD
AUGUST 31, 2023
At the same time, companies are expected to drive down costs, pursue efficiencies and do more with less. In short, companies need to be running at peak efficiency, they must be flexible and agile so that they can adapt to market changes quickly. How Can Companies Best Address the Challenges Associated with Disruption?
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Many application teams leave embedded analytics to languish until something—an unhappy customer, plummeting revenue, a spike in customer churn—demands change. But by then, it may be too late. In this White Paper, Logi Analytics has identified 5 tell-tale signs your project is moving from “nice to have” to “needed yesterday.".
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Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.
Advertiser: TadaNow
This case study covers: Customer challenges. Customer benefits. They needed a solution to help them understand their lack of material availability and which plants and production lines were at risk of shutting down, so they could take corrective actions to mitigate that risk. Key capabilities.
Advertiser: ZoomInfo
For the first time, we’re sharing the winning plays that took us from scrappy startup to a publicly traded company. Sell more with proven templates - Customize our winning email and script templates and add them to your workflows for more wins. Hit your number with 100 Pipeline Plays. Close more deals with these winning plays!
Advertiser: ZoomInfo
The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. However, as a company, sales stack, and database grow, it becomes difficult to uphold structure and governance to keep a CRM up-to-date.
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Why do some embedded analytics projects succeed while others fail? We surveyed 500+ application teams embedding analytics to find out which analytics features actually move the needle. Read the 6th annual State of Embedded Analytics Report to discover new best practices. Brought to you by Logi Analytics.
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What’s also clear is that to not merely survive but thrive in the today’s volatile global market, companies need to take a more synchronized approach to their various business processes. These challenges didn’t end with the pandemic; it’s clear that disruption is here to stay as the so-called “new normal.”
Advertiser: TadaNow
At the later stages of a digital supply chain journey, a company will want to converge end-to-end decision making with end-to-end supply chain visibility. In today’s marketplace, supply chain leaders need to build a digital twin of the organization (DTO) that can connect and orchestrate their entire ecosystem from suppliers to customers.
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