article thumbnail

Customer Service: The Source of Supply Chain Innovation

The Logistics of Logistics

Customer Service: The Source of Supply Chain Innovation. In December’s issue of InBound, editor Keith Biondi cited customer service as the source for supply chain innovation. When you focus on your customer, you’re focusing on his/her success. And the logistics industry has countless IT solutions.

article thumbnail

Another Peloton Supply Chain and Customer Service Turnabout

Supply Chain Matters

Supply Chain Matters updates readers on yet another turnabout in supply chain and customer service direction for a once high flyer in premium interactive fitness equipment and services. based manufacturing strategy, with a decision to source manufacturing at a CMS provider located in Taiwan. over the coming months.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2024 Predictions for Industry and Global Supply Chains

Supply Chain Matters

The Ferrari Consulting and Research Group announces the general availability of our newest published Research Advisory – 2024 Predictions for Industry and Global Supply Chains. The post 2024 Predictions for Industry and Global Supply Chains first appeared on The Ferrari Consulting and Research Group / Supply Chain Management.

article thumbnail

Big Data, Analytics, and Industry 4.0

Enterra Insights

Despite years of discussion about the fourth industrial revolution (aka Industry 4.0), the revolution remains in its infancy. They write, “Industrial production was transformed by steam power in the nineteenth century, electricity in the early twentieth century, and automation in the 1970s.”[1] ”[3] In the Industry 4.0

article thumbnail

How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.

article thumbnail

Industrial Manufacturing and the Digital Supply Chain, Part 1

BlueYonder

The following are the insights gained from my discussion with Sunil Roy , who leads Blue Yonder’s Industrial Manufacturing Industry Strategy, during a recent Blue Yonder Live and executive customer events that we prepared for jointly. What are the key trends you are seeing in your engagements with customer executives?

article thumbnail

What’s shaping the steel industry today?

DELMIA Quintiq

In recent years, the steel industry has seen creative solutions to long-standing challenges, emerging technologies, and niche market explorations – all of which are changing this traditionally conservative industry. Here, he talked about key trends and challenges that are shaping the industry today.