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Metrics that Matter: Customer Service

QAD

Inventory accuracy and minimizing stockouts are very important to customer satisfaction, but a few other metrics also impact the ability to meet customer expectations. Companies can use these metrics to help ensure they are doing everything possible to satisfy their customers at a manageable and sustainable cost. Choosing Metrics.

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Get Ready for Success! 4 Critical Workstreams for Successful Procurement Implementation

ivalua

It is important to support this workstream through a team of key individuals: Sponsor: A high-level executive who champions the procurement application implementation, the sponsor provides critical support, resources, and influence. Download Today!

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Supply Chain Governance Is Essential to the Ethical Business

Logility

Governance ensures you have the correct resources and capabilities there when you need them. It coordinates the way financial, material, and human resources are earmarked within the flow and the framework for decision-making. . Mechanisms for governance can include contracts, standards, mechanisms for reporting, and social bonds.

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Top 5 KPIs for Purchasing Managers

Precoro

Thought-out practices and well-managed workflows within the purchasing department are crucial for making sure that the company has the necessary resources available at the right time and at a reasonable cost. The purchasing department plays a critical role in the success of an organization.

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Business Process Automation Services: Enhancing Efficiency and Growth

Elementum

It involves the application of technology to automate manual responsibilities that consume valuable time and resources. The goal of automation is to minimize human intervention and increase innovation, while optimizing the use of IT systems and resources.

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Supply Chain Department – A Typical Structure

SCMDOJO

Materials Planning Production planning is another critical function, as it involves scheduling production activities, allocating resources, and ensuring efficient utilization of equipment and labor. Analyze performance metrics and implement improvements to enhance efficiency. Facilitate production planning and resource allocation.

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Supplier Performance Management – The Ultimate Guide

SCMDOJO

The biggest challenge is that simply offering metrics, even those that appear to be the “right” metrics, usually doesn’t produce any results. The questions that are most often asked are: What metrics should I use? What metrics do others (in my industry) use? Where do I begin?