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Surviving an Economic Downturn in the Retail Sector

Enterra Insights

Although the economy has proved remarkably resilient, there are so many unknowns at play that no one can predict what future economic conditions might be. Having said that, few if any economists are predicting a bright, short-term future. Digital technologies, like ERGIS, depend heavily on data collection and analysis.

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Supplier Performance Management – The Ultimate Guide

SCMDOJO

Current State of Supplier Performance Management Nowadays, the interest in improving supplier performance management methods has increased due to the increase in global sourcing and that of the global economy in particular (Gordon Sherry R, 2008). The questions that are most often asked are: What metrics should I use?

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Getting Inventory Right: Hope with Hype and Recycled Software?

Supply Chain Shaman

I am speaking this morning at the Terra Technology conference and doing a book signing of my new book, Supply Chain Metrics That Matter. In parallel, I have been hard at work on a report on multi-tier inventory optimization for the last two weeks. It will delay my report. It is morning in Orlando. The sun is rising.

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Customer Experience and the Human Touch

Enterra Insights

Being present across all channels means having a digital presence and Tranquill insists, “Omnichannel analytics are indispensable for today’s care centers and marketing operations.” People (and our purchasing decisions!) He explains, “[Technology solutions are] only as powerful as the humans who use them.

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JAGGAER Webinar with Accenture Strategy and Attijariwafa Bank Case Study: Accelerating Trust in Banking – Internal, Suppliers and Customers

Jaggaer

Coming on top of a very difficult and complex existing situation, Covid-19 has put additional pressure on profitability and capital requirements in the banking sector in the European Union and Africa, with drops in revenue in the order of 35-45% and the lowest return on equity since the aftermath of the great crash of 2008.

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How Did the Digital Supply Chain Evolve?

Supply Chain Game Changer

Business management tools like spreadsheet software and invoice-creation tools saved significant amounts of time and aided recordkeeping. Companies got a taste of the now-booming software-as-a-service (SaaS) industry starting in 1999. Bringing Big Data Into the Picture. Mobile Apps Make Information Portable.

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Is Omnichannel Dead? Of Course Not…However, the Focus Is Now on Customer Experience in Omnichannel

GlobalTranz

Omnichannel has been a go-to plan for retailers since 2008, but it is changing. If a consumer wants to view a product on a smart device while in-store, they are 20-percent more likely to complete the purchase. Levy Mobile Technology to Encourage Positive Experiences and More Purchases. It is just shopping.