Remove Blog Remove Eliminating Excel in Purchasing Remove Sourcing
article thumbnail

How Can You Improve Value in Your Supply Chain?

Supply Chain Shaman

I observe that organizations are unclear on outcomes and the definition of supply chain excellence. The data outcome is open source and can be used to improve project outcomes. Supply chain excellence should be about driving value. Or the use of AI to improve supply chain planning. The reason? What should we do? Your next step?

article thumbnail

Reinventing Supply Chains: Focus on Human Factors

Supply Chain Shaman

In May 2025, one in seven home-purchase agreements fell through resulting in the cancellation of 56,000 purchase contracts. Supply chain was defined in 1982 as interoperability between source, make and deliver. Steps Leaders Can Take If this blog post speaks to you, here I share advice: Recognize the Current State.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Market Beat. Four Thumbs Down and One Thumb Up.

Supply Chain Shaman

Today, supply chain excellence matters more than ever. The discipline, first defined in 1982, includes source, make, deliver, and planning functions. Until there are clear answers, business leaders should avoid buying software from companies with deep investments by venture capitalists. Kinaxis Purchase of Rubikloud.

article thumbnail

Thoughts. Selecting Supply Chain Software

Supply Chain Shaman

In 2012, when I started Supply Chain Insights , I believed that I could revolutionize the purchase of supply chain planning solutions by initiating a rating and review process across trading partners. Buying supply chain planning software is hard. How are people buying software? Here I share how to challenge the status quo.

article thumbnail

Aligning Supply Chain Metrics to Improve Value

Supply Chain Shaman

In follow-up qualitative interviews, one of the largest issues with organizational alignment was metric definition and a clear definition of supply chain excellence. To manage continuous improvement, companies need a clear definition of excellence and organizational alignment to that goal. They do not excel in planning or forecasting.

article thumbnail

Machine Learning in Demand Planning: How to Boost Forecasting

ToolsGroup

The latest ML algorithms can detect subtle shifts in consumer sentiment that precede actual purchasing behavior changes by weeks or even months. ML excels in these scenarios, quickly identifying and adapting to intricate seasonal patterns and trends that traditional statistical methods miss entirely.

article thumbnail

6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. 6 Examples of Excellent Customer Experiences. Image source: National Retail Association. Image source: Twitter. Image source: Ikea.