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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. Here’s a look at six customer experience examples to help you maximize long-term customer loyalty. 6 Examples of Excellent Customer Experiences.

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Thoughts. Selecting Supply Chain Software

Supply Chain Shaman

In 2012, when I started Supply Chain Insights , I believed that I could revolutionize the purchase of supply chain planning solutions by initiating a rating and review process across trading partners. Buying supply chain planning software is hard. How are people buying software? Here I share how to challenge the status quo.

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Procurement Analysis: a Game Changer for Purchasing Strategically

Precoro

Nowadays, procurement departments not only focus on the day-to-day buying operations but also search for the most efficient ways to go about them. Thorough analysis allows procurement professionals to surface, visualize, and present purchasing patterns, which are then evaluated by the stakeholders. From whom are we buying?

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RS Group Achieves Back-to-Back Ecovadis Platinum Medal for Sustainability Excellence

Synovos

One example of a key achievement for RS over the past year is the 10% reduction in direct carbon emissions from 2,000 tCO 2 e in H1 2022/23 to 1,800 tCO 2 e in H1 2023/24 due to energy savings, switching to renewable electricity, and a net zero fleet*. million customers. Interested in our services?

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6 Powerful B2B CRM Strategies for Wholesalers & Manufacturers [+ Examples]

Unleashed

A CRM system that offers RFM (Recency, Frequency, and Monetary value) Analysis allows you to segment customers by their purchase habits. Analyse customer data “Without B2B CRM tools, sales teams waste time running multiple Excel reports to gather and build customer insights.” Consultant Manager, ProspectSoft.

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Elevating Procurement Excellence: Key Strategies to Optimize Procurement Processes

Procurement Academy

Your business needs a broader vision to address sustainability, deliver on risk management and resilience challenges, nurture buyer and supplier relationships, as well as meet procurement excellence. The disadvantage of this sourcing strategy is risk concentration.

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Inventory Management Excellence: Some Companies to Learn From

Logistics Bureau

So, rather than get overly prescriptive, I’ll use this blog post to highlight some companies that have achieved success through excellence in inventory management , and outline some of the most effective elements of their strategies. Another takeaway is the importance of warehouse layout as an enabler for inventory management excellence.