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Supply Chain Performance Declined In the Last Decade. The Question is Why?

Supply Chain Shaman

The myopic focus on IT standardization resulted in the purchase of technology, but not value delivery. Informational Technology groups reporting to the Chief Financial Officer. Over the last decade, the CIO’s office reporting structure shifted to report to the CFO. Belief in efficient procurement. Mistake #2.

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Organizational Alignment: Overlooked, but So Important.

Supply Chain Shaman

” Followed by “How are you organized, and what defines functional excellence? And, how do you tie functional excellence to corporate value?” Companies became less clear on the definition of supply chain excellence and how to implement decision support technologies. This gap grew over the last decade.

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L’Oréal: A Case Study in Supply Chain Excellence

Supply Chain Shaman

The award, based on beating the industry peer group on rate of improvement on the key metrics of growth, operating margin, inventory turns, and Return on Invested Capital (ROIC) while outperforming their peer group, is tough to achieve. The orbit chart below illustrates L’Oréal’s performance at the intersection of two metrics.

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Supply Chain Leaders Rearranging Deck Chairs? Yes, I Think So.

Supply Chain Shaman

Excellent firms don’t believe in excellence – only in constant improvement and constant change. After finishing the Supply Chains to Admire report and the Youtube series (to be released this week), this is my feeling. What Is Supply Chain Excellence? Reflections on Excellence. Tom Peters.

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Pandemic Lessons For Supply Chain Leaders

Supply Chain Shaman

Next Steps: Start to model demand based on market data to align the organization on baseline demand. Resist the temptation to place deeper analytics on top of existing data models. Instead, rethink the model and the approach. Out of desperation, they turned to the use of descriptive analytics. Next Steps.

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Holding Ourselves Accountable for Business Results

Supply Chain Shaman

In fact, in our Supply Chains to Admire analysis, we find that this is true in twenty-five of twenty-eight industry sectors studied. In general the ERP technology providers underperformed, and the investment was an opportunity cost to the adoption of new forms of analytics and building effective business networks.

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The State of Home Delivery: Plenty of Room for Improvement

Logistics Viewpoints

On one hand, consumers expect to increase their online purchases post-pandemic. Retailers and delivery services companies that can break through today’s cycle of mediocre home delivery performance stand an excellent chance of improving customer loyalty and growing market share. Here are three charts that paint the whole picture.