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Save The Supply Chain Leader From Groupthink

Supply Chain Shaman

Thirty-one months of supply chain disruption. The Russian invasion of Ukraine stretches into a much longer war resulting in serious disruptions to the food, automotive, and semi-conductor supply chains. While many old-fashioned supply chain leaders speak of Risk Management and the need for Control Towers.

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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

Minkow reports her company’s top ten retailers this year are: Target, Apple Store, Sephora, Home Depot, DSW, Levi Strauss, Nike, Walmart, American Eagle, and Ulta. Cognitive Technologies and Customer Service. ” Complicating this challenge is the fact that consumers can easily hop on and off the digital path to purchase.

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Global Supply Chain Disruptions: Covid-19’s Ripple Effect Continues + 5 Changes Needed for 2022

ToolsGroup

Global Trade Authority Rob Garrison, CEO and Co-Founder of Mercado Labs, shares insights from over 30 years of supply chain experience working with a variety of Fortune 500 companies. Here, he explains what caused current global supply chain disruptions, and shares the five steps needed to overcome today’s supply chain issues.

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Trends 2022: Retail

Enterra Insights

Justin Swanson ( @ejsnyt ) reports, “Retail sales in the United States jumped nearly 11 percent this season compared with the holiday period in 2019, the year before the pandemic upended the global economy.”[1] Digital Path to Purchase taken more often. Swanson reports, “Online sales made up 20.9 Journalist E.

Trends 130
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Two Automakers Make Senior Supply Chain and Procurement Executive Leadership Changes

Supply Chain Matters

Supply Chain Matters readers are well aware that the looking glass for an organization’s overall supply chain performance is intense right now, especially when C-Suite executives feel the heat from investors and board rooms. Stellantis Senior Procurement Leadership Change. Rivian Automotive.

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Customer Experience and the Supply Chain

Enterra Insights

.”[1] What is often overlooked in the pursuit of better customer experiences is how those experiences can be affected by supply chain operations. Customer Experience and Supply Chain Management. For some people, the relationship between supply chain management (SCM) and customer experience (CX) may not be evident.

Gartner 130
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Grocery Shopping and Inflation, Part One: Impact on Grocers

Enterra Insights

One of the least welcome consequences of supply chain snarls and labor shortages is rising inflation — and the food industry has been impacted like every other economic sector. ”[1] His prediction proved accurate. ” At the moment, that prediction appears optimistic. In November, the U.S.