Remove Customer Service Remove Eliminating Excel in Purchasing Remove Procurement Solutions
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How Can You Improve Value in Your Supply Chain?

Supply Chain Shaman

Sorting through this to make a decision on a new planning solution at this time is tough. Contrary to many thought leaders’ thinking, I do not think that supply chain planning will be made obsolete by AI techniques. ” Traditional planning models optimize functional processes to improve cost and customer service.

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Probabilistic Forecasting: The Future of Supply Chain Planning

ToolsGroup

Traditional supply chain planning tools rely on deterministic forecasting, generating single-point estimates that often misrepresent real-world complexities. However, this approach ignores real purchasing behavior, such as customers buying complete sets of four tires. The result?

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

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Pandemic Lessons For Supply Chain Leaders

Supply Chain Shaman

The Failure of Existing Demand Planning Solutions. During the pandemic, supply chain leaders turned off their demand planning solutions. Also, the solutions lacked flexibility. No company interviewed was able to successfully use their current what-if solutions to model pandemic impacts. Customer service is red.

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Dancing in the Ring of Fire

Supply Chain Shaman

Each executive has a different perspective on the definition of supply chain excellence, but they are never discussed and aligned. His organization purchased an advanced planning technology from well-known best of breed provider, and the implementation should have been successful, but it was not. What Is The Ring of Fire?

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Supply Chain Planning Solutions are Not Just for the Big Boys

Logistics Viewpoints

Myers Industries Implements John Galt Solutions. They also are also one of the largest distributor in the US of tools, equipment and supplies for the tire and wheel service industry. In September of 2020, the company hired Jeff Baker to be their Vice President of Procurement and Integrated Supply Chain.

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Top 12 Most-Read Supply Chain Articles Of SCMDOJO 2024

SCMDOJO

Decoding the Procurement Department: A Comprehensive Guide to Roles and Responsibilities This supply chain article provides a comprehensive overview of the procurement department within an organization. Read In Detail About Procurement Department Here 2.