Expert insights. Personalized for you.
Unfortunately, e-commerce shipping practices, although different from traditional retail shipping, still fall short. Supply chain leaders need to understand why logistics fundamentals will continue to shape e-commerce shipping strategy. What’s Wrong With E-Commerce Shipping Practices? In other words, filling more orders is great, but it still requires significant use of logistics resources. Think about it; customers want the best deal. MORE
Planning a Lean Inbound Logistics Strategy. At LeanCor, we refer to our inbound logistics solutions as lean logistics engineering. With lean inbound logistics processes, y ou can control what parts to receive, when to receive them, and in what quantity. MORE
Most transportation costs in a company arise from inbound logistics cost. If other words, the costs associated with transportation of items from vendors make up the biggest portion of will transportation costs, reports Amy Roach Partridge of Inbound Logistics. Part of the problem lies in misconceptions around inbound logistics, including manual, data-intense processes and added stress. Better Visibility Leads to Effective, More Accurate Inventory Management. Logistic MORE
Understanding last mile logistics is only half the battle. Shippers need to reevaluate their existing last mile logistics processes and devise an effective last mile logistics strategy that aligns consumer and business expectation. In fact, an effective last mile logistics strategy must consider these nine key points. Planning Is Essential To Have an Effective Last Mile Logistics Strategy. Logistics MORE
They’re all saying the same thing when it comes to ecommerce customer service. Here are just a few of the several stats that highlight what we’re talking about: 95% of shoppers will tell others about their negative customer service experiences. Shipping. MORE
Yet, as few as 33 percent of shippers have taken advantage of a transportation management system (TMS), reports Michael of Levans of Logistics Management. What Are the Challenges in Managing E-Commerce Logistics? Offer multiple shipping options to consumers. E-Commerce Logistic MORE
Last Mile Service article and permission to publish here provided by Raanan Cohen at bringg.com. When we look at the industry leaders, the forecast for the logistics market is clear. Automation Software for 3PL and Logistics Providers. Reinventing your Last Mile service. MORE
At SCI Logistics in addition to fulfilling millions of e-commerce orders on an annual basis, we also spend a significant amount of time studying the optimal methods of helping our customers serve consumers in Canada. Ship From Distibution Centre. Ship From All Stores. MORE
What is Logistics Management Software? Logistics Management Software is one that helps drive the logistics function of an organization by managing the actual flow of materials, goods, and services from the point of origin to the point of consumption. MORE
When it comes to adapting the retail network for an omni-channel approach, a focus on the customer is essential. Integrating a ship-from-store strategy can enhance customer service and serve as an important competitive differentiator. The challenge is determining if and when a ship-from-store strategy makes sense and how to best enable this fulfillment option without impacting store productivity and service. Customers have a new viewpoint on shopping. MORE
When the Internet first arrived, the idea of waiting for an extended period to receive a product was great, asserts Gordon Hellberg of Material Handling and Logistics. Consumers are also expecting more of manufacturers and shipping companies. MORE
A reporter recently asked me how, in my view, the shipping industry would make money in the coming years. In the past, growth came from scale: mega-ships, port infrastructure, and buffer. Defining Smarter Logistics. This is the power of predictive logistics. . MORE
Needs for efficient reverse logistics systems continue to increase as e-commerce claims greater market share, and as so many traditionally functioning businesses grow and inevitably incur increasing volume of returns. Need For Reverse Logistics Breeds Opportunity. customer satisfaction. MORE
UPS App For iPad Advances Suite Of Customer Technology Offerings. FTR Shippers Condition Index notes pending HOS changes could cut productivity ( Logistics Management ). In related news, Maersk downgraded its forecast for ocean shipping demand. MORE
We continue our ongoing strategic shipping series by covering how to use technology to provide better logistics visibility. However, simply applying a little bit of technology in transportation, such as a transportation management system rich with the ability to automate and have visibility into shipments and shipping activity, can aid in creating a competitive advantage. Using Technology to Provide Logistics Visibility to Shipments and Communicating en Route Disruptions. MORE
This is the first of a two-part series where I will curate and cull information from my 4 decades of experience in logistics cost reduction at various positions in the supply chain. According to the CSCMP's "State of Logistics" Report from 2015, logistics costs now make up over 8% of the GDP. MORE
How can companies calculate the right inventory quantity and send it to the right place at the right time with such seasonality involved? Here are 3 tips to help you develop an inventory control system based on flow to the customer: 1. Where will you keep the inventory? MORE
Tomorrow, we will talk more about external when we focus on how you can better work with Carriers and also your customers to communicate effectively and manage expectations and operations so now peak season has you unprepared. Make your Inventory Omni-Channel. MORE
5 Things You Should Expect From Your Third Party Logistics Provider. The relationship with the third party logistics provider needs to move from transactional to one of long term partnership and commitment. Reduction of inventory levels. MORE
In the first post , we wrote more about external when we focus on how you can better work with Carriers and also your customers to communicate effectively and manage expectations and operations so no peak season has you unprepared. Make your Inventory OmniChannel. MORE
If you move freight for a living, you know the importance of logistics key process indicators (KPIs). A KPI is an indicator (a metric) that you have chosen, and agreed with your partners and or customers, that will determine whether you are meeting your critical success factors. A metric is any standard of measurement (number of carriers, inventory turns, average shipment weight, etc.). Selecting the Right Logistics KPIs. MORE
For a long time, C-level executives viewed supply chain management, especially the logistics function, as a cost center. What is the impact of Prime’s service offerings, including fast and free shipping, on Amazon’s top-line growth? MORE
Check out What Exactly Is Reverse Logistics? The application of advanced forecasting and planning methodologies improve inventory management in a critical, high-volume repair business, dramatically reducing costs and fulfillment cycles while improving customer satisfaction. MORE
When you have chosen a 3PL partner, insure that you have an effective Service Level Agreement (SLA) with accompanying Key Performance Indicators (KPIs) to manage the Service Level of the 3PL. If you do not want to start at the 3PL as a contact customer with a SLA/KPIs, you can ship your goods and become a public account. As a contract customer, upfront costs will be a subject of discussion and negotiation. MORE
Lots of supply chain and logistics news this week, so let’s go straight to it… Transplace Acquires M33 Integrated. New Infinea® X from Infinite Peripherals® Expedites Warehouse, Logistics and Supply Chain Operations. Note: Transplace is a Talking Logistics sponsor. MORE
If your business is currently falling victim to any of the following supply chain mistakes, corrective action will undoubtedly deliver improvements in cost, revenue, customer service and numerous other business performance factors. Increases in obsolete and/or excess inventory. MORE
What is Logistics Management Software? Logistics Management Software is one that helps drive the logistics function of an organization by managing the actual flow of materials, goods, and services from the point of origin to the point of consumption. MORE
Today we continue our series on successfully working with a logistics company, often called a third party logistics company by focusing on how to properly understand the success of the engagement by knowing all the key performance indicators that a shipper could put in place. We will then finalize the series on logistics key performance indicator success management with practical techniques to carry through the academic subjects we've covered thus far. . MORE
Definition: “Customer - centric is an approach to doing business that focuses on providing a positive customer experience both at the point of sale and after the sale in order to drive profit and gain competitive advantage.” What is a Customer-Centric Organization? MORE
With an ever-increasing pool of third-party logistics (3PL) providers to outsource shipping needs to, understanding how to select the best 3PL is the difference between reaching your existing customers and gaining a new market share. It’s true: some 3rd Party Logistics Companies exist solely as a conglomeration of intermediaries with connections to the Big 3 Carriers. Less than two decades ago, the concept of 3rd Party Logistics Companies were relatively unknown. MORE
What is Logistics Management Software? Logistics Management Software is one that helps drive the logistics function of an organization by managing the actual flow of materials, goods, and services from the point of origin to the point of consumption. MORE
The answer lies in developing omnichannel experiences for customers, unifying the online and brick-and-mortar experience into a seamless shopping journey. Unfortunately, shippers may overlook the biggest obstacle to omnichannel, developing effective e-commerce shipping practices. MORE
In this episode, Consulting Logistics host, Kyle MacNaught, will chat with Richard Duncan at DKN Supply Chain. In this conversation they will discuss: Shipping Challenges in Australia. When he moved to the mainland he started working for a logistics company called Main logistics. MORE
We continue our top blog posts of 2014 from our main categories today by focusing on something at Cerasis we are experts in : Logistics. There are countless number of logistics service providers who offer many different types of broad and niche services. MORE
Note: Today’s post is part of our new “Editor’s Pick” series where we highlight recent posts published by our sponsors that provide practical knowledge and advice on timely and important supply chain and logistics topics. Today’s post is from Manhattan Associates highlighting four methods for operationalizing scalable, labor-efficient and associate-friendly ship-from-store processes. Many did it to make use of excess inventory. Free shipping. MORE
Mobile technology has transformed how customers order, and how goods are fulfilled from the store or warehouse. This often leads to pockets of manual work or gaps in automation, which creates labor-intensive clerical tasks, error-prone data entry and compromised customer service. It created an administrative bottleneck as orders had to be typed into QuickBooks and, when shipped, status and tracking information needed to be manually entered into Magento. MORE
Customer Service Inventory Logistics Shipping 
ShipBob
JULY 13, 2020
They’re all saying the same thing when it comes to ecommerce customer service. Here are just a few of the several stats that highlight what we’re talking about: 95% of shoppers will tell others about their negative customer service experiences. Shipping.
Supply Chain Shaman
AUGUST 11, 2016
Definition: “Customer - centric is an approach to doing business that focuses on providing a positive customer experience both at the point of sale and after the sale in order to drive profit and gain competitive advantage.” What is a Customer-Centric Organization?
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Cerasis
SEPTEMBER 17, 2018
Unfortunately, e-commerce shipping practices, although different from traditional retail shipping, still fall short. Supply chain leaders need to understand why logistics fundamentals will continue to shape e-commerce shipping strategy. What’s Wrong With E-Commerce Shipping Practices? In other words, filling more orders is great, but it still requires significant use of logistics resources. Think about it; customers want the best deal.
Cerasis
APRIL 18, 2016
When the Internet first arrived, the idea of waiting for an extended period to receive a product was great, asserts Gordon Hellberg of Material Handling and Logistics. Consumers are also expecting more of manufacturers and shipping companies.
Cerasis
OCTOBER 2, 2018
Yet, as few as 33 percent of shippers have taken advantage of a transportation management system (TMS), reports Michael of Levans of Logistics Management. What Are the Challenges in Managing E-Commerce Logistics? Offer multiple shipping options to consumers. E-Commerce Logistic
Cerasis
SEPTEMBER 11, 2018
The answer lies in developing omnichannel experiences for customers, unifying the online and brick-and-mortar experience into a seamless shopping journey. Unfortunately, shippers may overlook the biggest obstacle to omnichannel, developing effective e-commerce shipping practices.
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Cerasis
OCTOBER 2, 2017
Understanding last mile logistics is only half the battle. Shippers need to reevaluate their existing last mile logistics processes and devise an effective last mile logistics strategy that aligns consumer and business expectation. In fact, an effective last mile logistics strategy must consider these nine key points. Planning Is Essential To Have an Effective Last Mile Logistics Strategy. Logistics
Cerasis
DECEMBER 29, 2014
We continue our top blog posts of 2014 from our main categories today by focusing on something at Cerasis we are experts in : Logistics. There are countless number of logistics service providers who offer many different types of broad and niche services.
The Logistics of Logistics
JANUARY 24, 2013
If you move freight for a living, you know the importance of logistics key process indicators (KPIs). A KPI is an indicator (a metric) that you have chosen, and agreed with your partners and or customers, that will determine whether you are meeting your critical success factors. A metric is any standard of measurement (number of carriers, inventory turns, average shipment weight, etc.). Selecting the Right Logistics KPIs.
Talking Logistics
NOVEMBER 21, 2016
For a long time, C-level executives viewed supply chain management, especially the logistics function, as a cost center. What is the impact of Prime’s service offerings, including fast and free shipping, on Amazon’s top-line growth?
Talking Logistics
FEBRUARY 25, 2016
When it comes to adapting the retail network for an omni-channel approach, a focus on the customer is essential. Integrating a ship-from-store strategy can enhance customer service and serve as an important competitive differentiator. The challenge is determining if and when a ship-from-store strategy makes sense and how to best enable this fulfillment option without impacting store productivity and service. Customers have a new viewpoint on shopping.
|
Cerasis
JUNE 18, 2015
Needs for efficient reverse logistics systems continue to increase as e-commerce claims greater market share, and as so many traditionally functioning businesses grow and inevitably incur increasing volume of returns. Need For Reverse Logistics Breeds Opportunity. customer satisfaction.
LeanCor
APRIL 15, 2014
Planning a Lean Inbound Logistics Strategy. At LeanCor, we refer to our inbound logistics solutions as lean logistics engineering. With lean inbound logistics processes, y ou can control what parts to receive, when to receive them, and in what quantity.
Cerasis
FEBRUARY 16, 2016
This is the first of a two-part series where I will curate and cull information from my 4 decades of experience in logistics cost reduction at various positions in the supply chain. According to the CSCMP's "State of Logistics" Report from 2015, logistics costs now make up over 8% of the GDP.
LeanCor
OCTOBER 16, 2014
How can companies calculate the right inventory quantity and send it to the right place at the right time with such seasonality involved? Here are 3 tips to help you develop an inventory control system based on flow to the customer: 1. Where will you keep the inventory?
LeanCor
SEPTEMBER 4, 2013
5 Things You Should Expect From Your Third Party Logistics Provider. The relationship with the third party logistics provider needs to move from transactional to one of long term partnership and commitment. Reduction of inventory levels.
Talking Logistics
JANUARY 24, 2017
Note: Today’s post is part of our new “Editor’s Pick” series where we highlight recent posts published by our sponsors that provide practical knowledge and advice on timely and important supply chain and logistics topics. Today’s post is from Manhattan Associates highlighting four methods for operationalizing scalable, labor-efficient and associate-friendly ship-from-store processes. Many did it to make use of excess inventory. Free shipping.
Talking Logistics
MARCH 10, 2016
Mobile technology has transformed how customers order, and how goods are fulfilled from the store or warehouse. This often leads to pockets of manual work or gaps in automation, which creates labor-intensive clerical tasks, error-prone data entry and compromised customer service. It created an administrative bottleneck as orders had to be typed into QuickBooks and, when shipped, status and tracking information needed to be manually entered into Magento.
Cerasis
NOVEMBER 9, 2015
We continue our ongoing strategic shipping series by covering how to use technology to provide better logistics visibility. However, simply applying a little bit of technology in transportation, such as a transportation management system rich with the ability to automate and have visibility into shipments and shipping activity, can aid in creating a competitive advantage. Using Technology to Provide Logistics Visibility to Shipments and Communicating en Route Disruptions.
Cerasis
DECEMBER 1, 2014
Tomorrow, we will talk more about external when we focus on how you can better work with Carriers and also your customers to communicate effectively and manage expectations and operations so now peak season has you unprepared. Make your Inventory Omni-Channel.
Cerasis
AUGUST 18, 2015
With an ever-increasing pool of third-party logistics (3PL) providers to outsource shipping needs to, understanding how to select the best 3PL is the difference between reaching your existing customers and gaining a new market share. It’s true: some 3rd Party Logistics Companies exist solely as a conglomeration of intermediaries with connections to the Big 3 Carriers. Less than two decades ago, the concept of 3rd Party Logistics Companies were relatively unknown.
The Logistics of Logistics
OCTOBER 8, 2012
When you have chosen a 3PL partner, insure that you have an effective Service Level Agreement (SLA) with accompanying Key Performance Indicators (KPIs) to manage the Service Level of the 3PL. If you do not want to start at the 3PL as a contact customer with a SLA/KPIs, you can ship your goods and become a public account. As a contract customer, upfront costs will be a subject of discussion and negotiation.
Cerasis
APRIL 7, 2017
Most transportation costs in a company arise from inbound logistics cost. If other words, the costs associated with transportation of items from vendors make up the biggest portion of will transportation costs, reports Amy Roach Partridge of Inbound Logistics. Part of the problem lies in misconceptions around inbound logistics, including manual, data-intense processes and added stress. Better Visibility Leads to Effective, More Accurate Inventory Management. Logistic
Cerasis
OCTOBER 27, 2015
Today we continue our series on successfully working with a logistics company, often called a third party logistics company by focusing on how to properly understand the success of the engagement by knowing all the key performance indicators that a shipper could put in place. We will then finalize the series on logistics key performance indicator success management with practical techniques to carry through the academic subjects we've covered thus far. .
Aborn and Co.
JULY 31, 2020
In this episode, Consulting Logistics host, Kyle MacNaught, will chat with Richard Duncan at DKN Supply Chain. In this conversation they will discuss: Shipping Challenges in Australia. When he moved to the mainland he started working for a logistics company called Main logistics.
Cerasis
DECEMBER 10, 2015
In the first post , we wrote more about external when we focus on how you can better work with Carriers and also your customers to communicate effectively and manage expectations and operations so no peak season has you unprepared. Make your Inventory OmniChannel.
Talking Logistics
MAY 17, 2013
UPS App For iPad Advances Suite Of Customer Technology Offerings. FTR Shippers Condition Index notes pending HOS changes could cut productivity ( Logistics Management ). In related news, Maersk downgraded its forecast for ocean shipping demand.
Supply Chain Game Changer
NOVEMBER 23, 2018
Check out What Exactly Is Reverse Logistics? The application of advanced forecasting and planning methodologies improve inventory management in a critical, high-volume repair business, dramatically reducing costs and fulfillment cycles while improving customer satisfaction.
Supply Chain Network
JUNE 14, 2014
At SCI Logistics in addition to fulfilling millions of e-commerce orders on an annual basis, we also spend a significant amount of time studying the optimal methods of helping our customers serve consumers in Canada. Ship From Distibution Centre. Ship From All Stores.
ThroughPut
APRIL 10, 2020
What is Logistics Management Software? Logistics Management Software is one that helps drive the logistics function of an organization by managing the actual flow of materials, goods, and services from the point of origin to the point of consumption.
ThroughPut
APRIL 10, 2020
What is Logistics Management Software? Logistics Management Software is one that helps drive the logistics function of an organization by managing the actual flow of materials, goods, and services from the point of origin to the point of consumption.
ThroughPut
APRIL 10, 2020
What is Logistics Management Software? Logistics Management Software is one that helps drive the logistics function of an organization by managing the actual flow of materials, goods, and services from the point of origin to the point of consumption.
Logistics Bureau
JANUARY 30, 2017
If your business is currently falling victim to any of the following supply chain mistakes, corrective action will undoubtedly deliver improvements in cost, revenue, customer service and numerous other business performance factors. Increases in obsolete and/or excess inventory.
Talking Logistics
JULY 6, 2017
A reporter recently asked me how, in my view, the shipping industry would make money in the coming years. In the past, growth came from scale: mega-ships, port infrastructure, and buffer. Defining Smarter Logistics. This is the power of predictive logistics. .
Talking Logistics
SEPTEMBER 18, 2015
Lots of supply chain and logistics news this week, so let’s go straight to it… Transplace Acquires M33 Integrated. New Infinea® X from Infinite Peripherals® Expedites Warehouse, Logistics and Supply Chain Operations. Note: Transplace is a Talking Logistics sponsor.
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