This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Each supply chain planning technology at the end of 2024, went through disruption–change in CEO, business model shift, layoffs, re-platforming and acquisitions. Sorting through this to make a decision on a new planning solution at this time is tough. My advice? You are right. Or the use of AI to improve supply chain planning.
From sourcing and bid evaluation to warehouse slotting and dynamic routing, AI tools support faster and more consistent outcomes by processing large volumes of operational data and identifying patterns that human decision-makers may overlook. These capabilities are now being integrated into mainstream TMS, WMS, and ERP platforms.
Traditionally, procurement has been a process weighed down by manual tasks, fragmented systems, and endless paperwork. Today, procurement is undergoing a transformation. While procurement teams have long worked to add strategic value, Artificial Intelligence (AI) amplifies their impact.
Procuring transportation for freight is much different than any other procurement category. There are different tools, goals, and market dynamics. Transportation procurement needs to support both customerservice and a company’s internal supply chain goals. One master of freight procurement is Kyle Masters.
Traditional supply chain planning tools rely on deterministic forecasting, generating single-point estimates that often misrepresent real-world complexities. However, this approach ignores real purchasing behavior, such as customers buying complete sets of four tires. The result?
Traditional supply chain planning tools rely on deterministic forecasting, generating single-point estimates that often misrepresent real-world complexities. However, this approach ignores real purchasing behavior, such as customers buying complete sets of four tires. The result?
In follow-up qualitative interviews, one of the largest issues with organizational alignment was metric definition and a clear definition of supply chain excellence. In my post Mea Culpa, I reference my work with the Gartner Supply Chain Hierarchy of Metrics. Error is error, but is it the most important metric? My answer is no.
Setting the Stage The National Retail Federation’s 2025 conference has unveiled a clear vision of retail’s future, where artificial intelligence, integrated planning solutions, and customer-centric approaches are reshaping the industry landscape.
The past couple of years has been a remarkable time for e-commerce as more and more consumers have discovered the digital path to purchase. Across industries and regions, people prioritized essentials and reduced impulse purchases. ” Paving the digital path to purchase (i.e., worldwide in 2020, according to eMarketer.”[1]
The Failure of Existing Demand Planning Solutions. During the pandemic, supply chain leaders turned off their demand planning solutions. Also, the solutions lacked flexibility. With fixed models and hard-wired data feeds, teams could not adjust the planning systems to use consumption data or market indicators. The reason?
Unfortunately, the use of full truckload shipments and expenditures have hit an all-time high, reports Kate Patrick of Supply Chain Dive. Decreasing capacity and increasing full truckload rates are expected to increase throughout 2018, reports Freight Waves. Fortunately, a solution exists. Download eBook.
Decoding the Procurement Department: A Comprehensive Guide to Roles and Responsibilities This supply chain article provides a comprehensive overview of the procurement department within an organization. Read In Detail About Procurement Department Here 2.
Reason #9 Relentless pursuit of one supply chain metric at the expense of other metrics. Imagine that your child brings home their report card and it’s a mix of good and fair grades. Yet, these are similar instructions as what is passed down to the supply chain from executives focused on a specific supply chain metric.
. “When I ask my team about customerservice, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customerservice to be one of the most difficult.” Interview for Metrics That Matter. ” Supply Chain Leader.
His comments are the same–he feels that I identify problems but do not adequately define the solutions. I see a preponderance of reports and white papers that have lots of pages but say little. He feels that based on his years of experience with a software provider, he has a whizzbang technology. He wants answers.
Ronan Stephens, the Senior Vice President of Supply Chain Management and External Manufacturing, explained how the company set out on a journey to improve customerservice while also reducing costs. We could not manage our business with that tool,” Mr. Stephens realized. The solution also promotes collaboration.
In companies, there is no standard model for demand processes. New forms of analytics make new capabilities possible. Let’s start with these: Demand Sensing: The reduction of time to sense purchase and channel takeaway. For the purchase of Tide at Walmart to translate to an order at P&G, the time is 5-7 days.
The past few years have created a lasting impact on the way business is conducted, driving many companies to analytics to gain the visibility they need to control and optimize key processes. The Basics of Procurement KPIs. To accomplish this, our clients rely on the built-in data hub of our Stratum reporting application.
Here’s your two-minute guide to understanding and selecting the right descriptive, predictive and prescriptive analytics for use across your supply chain. Looking at all the analytic options can be a daunting task. However, luckily these analytic options can be categorized at a high level into three distinct types.
How Intake and Orchestration AI Are Reshaping Procurement If youve been paying attention to technology developments in procurement, youve probably come across the term Intake & Orchestration. These could be service requests, inquiries, demand planning, or purchase needs. So, whats it all about?
The consulting team pitches a theme–vision of supply chain best practices, big data analytics, or demand-driven value networks– to the executive team, and a new project is initiated. The first evolution of technologies were built by best-of-breed solution vendors. The first step in the journey is a kick-off meeting.
As a developer working on the braking software of an automatic car for the past eight years, he constantly tells me that it is not easy, and all of the estimates are too waaaay too positive. There is no magic ball on design: the organization’s reporting structures vary by culture and size. Supply Chain Reporting Structures.
CAGR , the global supply chain management software market is expected to touch USD 50 billion by 2032. This one figure speaks volumes about how organizations worldwide want access to the best supply chain management tools to boost efficiency and value in their distribution and logistics network. Growing at an overwhelming rate of 11.1%
I am a big believer in procurement getting involved as early as possible in new product development based on all the market knowledge available. The worst-case scenario is product engineering developing a new product, selecting a supplier and then telling procurement to get on with negotiation. How often do your purchase orders change?
With international commerce increasingly digitalized and customer requirements continuing to grow, the demands on supply chain professionals to create frictionless, responsive, and cost-effective operations have never been higher. Personalization is no longer the sole purview of marketing it’s also a logistics differentiator.
This technology allows businesses to unify their procurement, expense management, invoicing, payments, contract management, and spend analysis processes and reporting. Coupa also offers a robust, market share leading, supply chain design solution. Initially, this product will focus on the purchase order (PO) acceptance process.
Minkow reports her company’s top ten retailers this year are: Target, Apple Store, Sephora, Home Depot, DSW, Levi Strauss, Nike, Walmart, American Eagle, and Ulta. ” Whether you call this customerservice or customer experience, making a good impression on customers matters a lot. ”[2].
Infor’s CEO, Kevin Samuelson Infor’s strategy for differentiating their business from competitors like SAP and Oracle rests on a truly differentiated approach to ensuring that their customers get ongoing value from the business applications they purchase. However, each user has their own instance of the software.
If you’re eyeing a role as a Procurement Manager (or are looking to hire one), you’re in the right place! As a procurement Manager, you’ll play a crucial role in overseeing the purchasing and procurement process for a company or organization, making sure they get the best bang for their buck.
How Kechie ERP Software Transforms Operations Across Key Business Sectors How are companies managing the external and internal challenges that increase the complexity of their operations every day? To stay competitive, businesses must adapt to cloud-based solutions that automate processes, boost productivity, and offer real-time access.
Warehouse Metrics to Track to Improve Profitability and Operations : Today’s warehouse managers often accrue massive amounts of performance data, but sometimes find they can apply little of it toward making productivity gains or customerservice improvements. Read the Full Post. Download the Webinar Replay. Read the Full Post.
Procurement has never played such an important role in the increasingly globalised economy. Has procurement fundamentally changed itself in the past 10 years? Strategic Procurement can mean totally different things in different industries and sectors. The time when Procurement was almost a synonym to Purchasing has long gone.
Even worse, I work for a company who makes solutions to help companies solve these kinds of problems, which I listen, speak and write about for a living! By the end of the year, I realized that the arrival window was merely being postponed automatically and repeatedly at the same cadence, so I called customerservice.
I know that your primary focus is procurement. Or a similar comparison of customer orders or planned orders? Or planned orders to purchase orders?) I observed companies use the beer game as an educational tool or a social networking activity. ” Anna, this blog post is for you. I don’t know.
More companies are actively engaging with consumers in search of the ultimate omnichannel sales experience as the strength of online sales increase, reports Supply Chain Quarterly. Analytics to Uncover Issues in the Supply Chain. Strong CRM Tools That Integrate Data Across Enterprise-Wide Supply Chain Technologies.
ARC considers real-time visibility solutions, like the one from FourKites, one type of SCCN solution. The company’s customersreport that the ETAs provided by these FourKites are more accurate, timely and easier to access than those provided by carriers. The solution has also grown in the breadth of their modal coverage.
Automotive distributors play a vital role in the automotive supply chain by procuring parts, warehousing them, and then supplying them to OEMs (original equipment manufacturer), retailers or end consumers. Automation of the receipt inspection process makes sure that the quantity and type of items received match the purchase order.
They want technology to deliver last-mile efficiency along with a great customer experience and they want it now. E-commerce continues to grow yearly and it’s estimated that it will make up 30% of retail purchasing by 2024. Last-mile delivery accounts for 53% of overall shipping costs.
billion in 2018 alone, reports Michael Kotelec of Manufacturing.net , and this will bring a strong, robust boost to efficiency and productivity in manufacturing. Artificial Intelligence Tools Increase in Usefulness and Depth. Adoption of Analytics Will Increase. However, the risk is well worth it.
Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Returns come with plenty of challenges around logistics, inventory, and predicting volatile sales trends. 84% of buyers read the return policy before making an online purchase.
The CFO believes that the supply chain should be efficient, the CIO wants to standardize on fewer applications, and the Chief Operating Officer wants to improve customer reliability, but the team does not realize that their leadership puts the supply chain leader in the crosshairs of the executive team. Let’s focus first on John.
(AI Popup #3) AI Popup #3 August 10, 2024 Dive deeper into freight data that matters Learn More For anyone who has played around with ChatGPT or Midjourney, it’s now clear that AI has the potential to be an incredible tool for enhancing efficiency and productivity. and has endured several cycles of investment booms and busts.
The IT taxonomy for visibility is supply chain analytics. As a result, when I was a Gartner analyst and technology providers would provoke me to write a Magic Quadrant on visibility solutions, I would laugh. The team was seeking analytics to monitor process compliance. Visibility Maturity Model. Supply chains are complex.
By maximizing space utilization, improving inventory control , and boosting workflow efficiency, you can unlock significant cost savings and elevate your customerservice game. An in-depth look at the tangible benefits, from cost reduction to increased customer satisfaction.
We organize all of the trending information in your field so you don't have to. Join 102,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content