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Retail Logistics relies on Omnimodal TMS for Omnichannel Customer Service

MercuryGate

The answer lies in your transportation management system. The post Retail Logistics relies on Omnimodal TMS for Omnichannel Customer Service appeared first on MercuryGate International.

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Top Five Transportation Trends

Logistics Viewpoints

From a transportation standpoint, this has included major technological advancements. In my presentation, I highlighted five key transportation trends that are changing supply chains from a technology standpoint. The first of the transportation trends is the network effect is at the heart of supply chain transformation.

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Improving Customer Service through AI

ThroughPut

The founding team is led by seasoned serial entrepreneurs with real-world AI, Supply Chain, Manufacturing, Transportation and Operational experience, from the shop-floor to the top-floor, at leading Fortune 500 Industrial Companies & pioneering Enterprise Technology companies. To learn more about ThroughPut Inc, visit www.throughput.ai

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The Self-Service Customer: Revolutionizing Customer Service

4WL Consulting

” If you want to stay competitive and cut back on customer service problems, here’s how to develop the level of transparency customers are looking for: Step 1: Pick Your Logistics Partners Carefully. eBay for some, still straddling the uncomfortable line of digital progress, the answer is often “too many.”

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TMS+: Go Beyond Transport to Optimize Cost, Service, & Resiliency

The "TMS+" approach is more than a standalone Transportation Management System (TMS). It’s a supply chain execution technology that recognizes companies today operate as multi-party ecosystems, and that transport management activities are just one component of high-functioning supply chains.

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Customer Service: The Source of Supply Chain Innovation

The Logistics of Logistics

Customer Service: The Source of Supply Chain Innovation. In December’s issue of InBound, editor Keith Biondi cited customer service as the source for supply chain innovation. When you focus on your customer, you’re focusing on his/her success. The driver – that which causes the changes – is customer service.

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The Importance of Customer Service in Logistics

Zipline Logistics

Customer service in logistics is an often-overlooked aspect of a provider’s capabilities. . But, in today’s competitive landscape, the importance of customer service in logistics should not be undervalued. . It is a useful competency to consider when choosing a transportation partner. . Provide transparency .