Driving Supply Chain Analytics User Adoption with Cross-Departmental Metrics


The obvious danger of this is that business rules and data governance often don’t exist from department to department or user to user, leaving an overall picture into the health of the business that is foggy because KPIs and metrics do not correlate across the organization. Executives look at high-level company metrics, while other departments such as Finance, Sales, and Operations work at a more analytical level.

Supply Chain Metrics - Gaining Visibility in a Data-rich World


The late consultant, educator, and author, Peter Drucker, is often quoted as saying "you can't manage what you can't measure.” The second part of Drucker’s quote, “if you can't measure it, you can't improve it,” really brings home the importance of having the right set of metrics. In the field of supply chain management, we have created an abundance of metrics and key performance indicators (KPIs).

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Super-Users & Education to Enhance Your Supply Chain


Therefore, the solution should be developed on a single-click collaborative platform, allowing the end user to anticipate, optimize, respond, simulate and collaborate in real-time your company’s specific supply chain needs, thus, aligning your company’s vision and metrics. Process and Education. Although embracing new technologies would ease the end users daily job, it would require a transformation and education of the IT team to support these technologies.

Metrics and Issues to Consider in SQM (Supplier Quality Management) By 5 Big Industries


In the first post our long tme guest blogger, Chuck Intrieri of The Lean Supply Chai n, gave us 5 core metrics to evaluate supplier performance using supplier quality management and a 4 step process to execute. In today’s post, Chuck will take it a step further and break down metrics and issues to look out for by 5 main industries: Pharmaceuticals. Review of SQM Metrics and Issues Across 5 Core Industries. #1: Trend Metrics Collected per Site.

Why You Should Embed Customer Service Metrics in Your Supply Chain

Speaker: Irina Rosca, Founder, sustainSCM and Director of Supply Chain and Customer Success Operations, Helix OpCo

Across industries, 81% of all customers attempt to take care of matters themselves before reaching out to a live representative. When there is so much information in customer feedback, why do supply chain managers leave such expensive insights on the table? Supply chain touches the product from conception until it arrives in the hands of the customer, and sometimes through the recycling process. Join Irina Rosca, Director of Supply Chain and Customer Success at Helix as she walks through the key questions to connecting the supply chain with the voice of the customer.

Supplier Quality Management: What it is, 5 Key Metrics to Know & a 4 Step Supplier Evaluation Process


The next posts in the series will break down metrics and issues to consider in SQM by industry and conclude with a case study on the application of SQM. 5 Key Metrics to Use for Scoring Supplier Quality Management (From LNS Research ). The definition of this metric is similar to the way it sounds. Quality affects many different parts of the business, so it is critical to establish a comprehensive metric that provides visibility into the most important areas of operations.

6 Ways Smart Companies Improve Supply Chain Education for Employees

Logistics Bureau

In this post, I want to share 6 tenets adhered to by certain companies which in my experience, make them stand out as exceptionally good educators and consequently, as employers that have little problem attracting and retaining high quality supply chain talent. Supply Chain Education is Not Owned By the HR Department. Companies that are smart about supply chain education don’t leave talent acquisition and development in the hands of their HR department.

A Critical Fulfillment Metric: The Perfect Order

Logistics Viewpoints

The perfect order metric (POM) is one of the most critical metrics in fulfillment. The Warehouse Education and Research Council’s (WERC) definition of the perfect order metric is that a perfect order is delivered: Complete; On time; Damage free; And, with the correct documentation and invoicing.

2016: Building a Balanced Scorecard for Discrete Industries

Supply Chain Shaman

For each metric we show the averages and the percent change from the beginning and end of the period. Metric Performance for Discrete Industries. 5) Educate the executive team. Tonight I am writing the Supply Chain Metrics That Matter report on the High-Tech Industry, and the Research in Review for 2015. Metrics cannot be managed in isolation and realistic targets drive career success. 2016 is around the corner.

Manufacturing Labor Productivity: A Vital Metric to Spur for American Manufacturing to Compete


Areas of interest include international competitiveness, macroeconomic theory, STEM education policy, and high-skilled immigration issues. Twitter The post Manufacturing Labor Productivity: A Vital Metric to Spur for American Manufacturing to Compete appeared first on Freight Logistics Company | Cerasis. Two weeks ago the Bureau of Labor Statistics handed down some pretty dismal news for American manufacturing—news that was largely overshadowed by the façade of job growth numbers.

2016: Building a Balanced Scorecard for Discrete Industries

Supply Chain Shaman

For each metric was show the averages and the percent change from the beginning and end of the period. Table 1: Metric Performance for Discrete Industries. 5) Educate the executive team. Tonight, I am writing the Supply Chain Metrics That Matter Report on the High-tech Industry and the Research in Review for 2015. Metrics cannot be managed in isolation and realistic targets drive career success. Uncategorized benchmarking Metrics That Matter

Don’t Forget Soft Skills in Pursuit of STEM Education

Enterra Insights

Tom Vander Ark ( @tvanderark ), co-founder of Getting Smart and Learn Capital, reports, “A 20-year study, funded by the Robert Wood Johnson Foundation and published in the July 2015 issue of the American Journal of Public Health , suggests that kindergarten students who are more inclined to exhibit ‘social competence’ traits — such sharing, cooperating, or helping other kids — may be more likely to attain higher education and well-paying jobs.”[3]

Why I No Longer Believe in the Gartner Supply Chain Top 25

Supply Chain Shaman

The AMR Top 25 was the first methodology that tried to connect financial metrics with supply chain excellence. It elevated the discussion on supply chain excellence and drove more discipline and rigor in the use of financial metrics. See how different the progress is on this metric by industry? The retail sector formula has far different metrics than the chemical industry. Capital Markets reward balance in a Portfolio of Metrics.

Are Universities Training Students for Obsolete Jobs? And Where Does Supply Chain Fit in?


Economists seem divided about whether existing metrics are sophisticated enough to properly measure the link between technology and job loss. Last week, we read a report that stopped us in our tracks: an Australian non-profit studying education and career prospects for young people in Australia reported that nearly 60% of Australian university students are studying for “dying” careers – or jobs that will be automated during those students’ lifetimes.

The 7 Habits of Highly Effective 3PLs

The Logistics of Logistics

A KPI is an indicator (a metric) that you have chosen, and agreed with your partners and or customers, that will determine whether you are meeting your critical success factors. White Paper: The Essential Guide to LTL Shipping Improvement: Action Plan and Metrics for Rapid Transformation. The Education-Salary Connection, Bridget McCrea, Logistics Management. They educate their clients on new trends, technologies, opportunities and challenges.

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Showcase Your Company's Supply Chain Excellence — Three Days to Submit

Supply Chain Brain

Business Strategy Alignment Education & Professional Development Global Supply Chain Management Global Trade & Economics HR & Labor Management Humanitarian Logistics Quality & Metrics Regulation and Compliance SC Analysis & Consulting Supply Chain Security & Risk Mgmt Submissions consist of case studies describing your company's supply chain innovation that emphasize innovative and measurable results.

Ensuring Workers’ Rights in Global Supply Chains

Supply Chain Brain

If you start on the factory floor, you start creating change step by step,” says Sofie Nordström, co-founder of QuizRR , a Swedish training and education venture for ensuring corporate social responsibility (CSR). Business Strategy Alignment Education & Professional Development Global Supply Chain Management HR & Labor Management Supply Chain Security & Risk Mgmt. Regulation and Compliance Quality & Metrics All Technology Supply Chain Visibility Sourcing/Procurement/SRM

Where Will Companies Find Their Future I.T. Expertise?

Supply Chain Brain

expertise, that’s education. I would say that there’s a greater awareness in the education industry of the need for I.T. And businesses themselves need to step up in-house training, and take greater advantage of certifications that are available to those seeking extended education. Business Strategy Alignment Education & Professional Development Global Supply Chain Management HR & Labor Management Supply Chain Security & Risk Mgmt.

The Gig Economy Is Here to Stay — But Can Workers Survive in It?

Supply Chain Brain

Thirty years ago, when McGovern founded M Square Consulting as a source of independent consulting talent, “we had to educate people [about the option],” she says. McGovern says the nation’s education system must adjust its curricula accordingly. HR & Labor Management Quality & Metrics Regulation and Compliance Global Supply Chain Management Business Strategy Alignment Education & Professional Development Home Page Latest News Home Page Slider Editors' Blog

Supply Chain Leaders Rearranging Deck Chairs? Yes, I Think So.

Supply Chain Shaman

The supply chain is complex non-linear system that is easily thrown out of balance through a focus on functional metrics. They rock back and forth in improving singular metrics but struggle to improve a portfolio of growth, margin, inventory performance, and asset utilization. Constantly educate the financial team to understand how a focus on short-term opportunistic programs degrades long-term value. Stop the Focus on Functional Metrics. Change metrics systems.

Profitable E-commerce is all about how and who leads your Fulfillment Operations

Supply Chain Network

This session will also cover how Omni-channel affects the costs and metrics in distribution. Conferences Education Emerging Trends Information Technology Matrix Commerce New Ideas News & Info Retail Retail E-Commerce Supply Chain Management Support Services & Industry Initiatives Third Party Logistics

As Cities Get ‘Smarter,’ Energy Sector Said to Be at Greatest Risk to Cyberattacks

Supply Chain Brain

The need for more effective communication with residents living in a developing smart city also is apparent, as three in four respondents indicate that municipal governments have not educated residents well about the benefits of living in smart cities. Global Supply Chain Management SC Analysis & Consulting Quality & Metrics Supply Chain Security & Risk Mgmt.

Why ERP reduces accountability and measurement in your supply chain, and how you can fix it

The Network Effect

Assuming excellence in customer responsiveness is a given, in order to achieve excellence in operating performance all employees should have a solid education and understanding as to how their roles and responsibilities contribute to their supply network outcomes in addition to their budget or financial performance.

Your supply chain is costing you money – Reason #10 Failure to adequately train your supply chain planning staff


Reason #9 Relentless pursuit of one supply chain metric at the expense of other metrics. Yet, when you look at the background of many supply chain planning workers, you’ll find a huge variation in education and experience. The very best include people that not only understand supply chain from end-to-end, but can also come up with creative solutions beyond what the typical supply chain education can prepare you for.

Inventory Management: Technology Enablers


If you leave her to build reports and metrics that she needs in excel then she’ll spend all her time crunching numbers instead of planning your company’s largest asset. It’s also useful to have more in-depth tools that provide a visual representation of a wide array of metrics simultaneously to help identify concerning trends and improvement opportunities across all the levers in her toolbox. The metrics on your dashboard should be interactive to enhance their analysis value.

Building a Strong Transportation Management Foundation

Talking Logistics

In this first episode of an educational series focused on the link between transportation management and supply chain excellence, Chris Timmer from LeanLogistics outlines the attributes of a strong transportation management foundation and how to build it. How to leverage the right metrics and carrier scorecards to manage performance. Live Episode: Tuesday, October 21, 2014 at 12:00 ET.

How To Implement Predictive Analytics Into Your Company


When you define the outcomes you’re hoping to predict, whether it’s sales, equipment repairs, email sign-ups, or some other metric, you’re better able to understand the metrics that will get you to that point. Think of predictive analytics as making ever more educated guesses based on the data you have. Chances are, if you’re in marketing, sales, or one of the more technical aspects of business, you’ve used predictive analytics in some part of your job.

ToolsGroup’s COVID-19 Action Center Offers Support for Swift and Efficient Response to Supply Chain Disruptions


Along with its AI-driven demand forecasting and inventory planning software, ToolsGroup has introduced new customer support offerings for COVID-19 planning as well as educational resources including the ebook “ COVID-19 Risk: Enable Swift and Efficient Response to Supply Chain Disruptions.” Offers educational resources and stories of how global supply chains are responding to COVID.

[PODCAST] Shippers Who Excel at Recruiting Talent Improve Innovation, Culture, & Service


The Ultimate Guide to Manufacturing, Supply Chain, Logistics, Transportation, & Freight Metrics & KPIs. Hello and welcome back to another episode of “The Freight Project Podcast!” On today’s The Freight Project Podcast episode Cerasis welcomes Teresa Obinger, the Cerasis Human Resources Manager. Teresa spends a bulk of her time recruiting the top talent in the transportation technology & solutions world, and as you’ll hear, a whole lot more.

Navigating The End-to-End Journey

Supply Chain Shaman

The company that plays to win does not strive to have the best manufacturing costs, or the best procurement practices; instead, the team focuses on winning together cross-functionally on a commonly held portfolio of metrics. It requires education of the organization and a strong leader that can orchestrate functional targets. When the leader orchestrates, the functional metrics are about reliability with all functions align against a common portfolio of metrics.

Supply Chain Power 50: Best Supply Chain Blogs of 2014

Supply Chain Opz

Blogging also allows both business people and educators to reflect and stimulate opinions. The majority of sites are the corporate blogs followed by blogs of major industry publications, personal blogs and an educational blog. At the beginning of each year, many supply chain blogs/sites publish the articles about their most popular contents of the year or make the predictions for things that might happen in the coming year.

Procurement Leadership Program can help individuals market the real value of procurement to the enterprise


And when I say value, I mean more than just cost savings, or the infamous “purchase price avoidance” metric. Director's Blog Leadership Procurement Executive Education Supply chain Relationships Uncategorized Women in Supply ChainI recently received a great comment from Nancy Richter , President of the R. Gene and Nancy D. Richter Foundation.

A Tale of Two Companies: Different Quality Management Starting Points!

Supply Chain Game Changer

However they had no concept of “Quality Management” In Company 1 there were absolutely no Quality controls, no Quality metrics, no Quality standards, and no Quality processes. In Company 1 my focus began with education. A set of appropriate metrics was established.

How to Fix the Supply Chain Talent Shortage


It involves universities and corporations working together to provide the right education, understand how to evaluate performance, and change the public perception of what “supply chain” really means.

Lean Manufacturing: Is it Really Worth It? 16 Big Benefits Say, “Yes.”


Educate all employees fully on new systems to be implemented. Insufficient metrics employed by many business leaders often reflect only on areas like production labor efficiency and equipment usages—focusing inordinate amounts of emphasis on improvement in these isolated areas and failing to identify performance issues throughout the company.

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