People + AI: Augmenting the Supply Chain Workforce
Logistics Viewpoints
JUNE 5, 2025
As artificial intelligence (AI) becomes more integrated into supply chains, companies are focusing on how it can support human workers. Most effective AI implementations today are designed to improve decision-making, reduce routine tasks, and increase operational efficiency through human-in-the-loop systems and decision support tools. This article outlines how organizations like Amazon, Walmart, and Toyota are using AI to assist their workforce, and it identifies key steps for ensuring successfu
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