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How Can You Improve Value in Your Supply Chain?

Supply Chain Shaman

” Traditional planning models optimize functional processes to improve cost and customer service. I observe that organizations are unclear on outcomes and the definition of supply chain excellence. The Y chart service harmonizes the data across different public markets, currencies, M&A, and restatements.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

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Uh-Oh! Insights On How P&G Failed And What This Means For You

Supply Chain Shaman

Supply chain excellence is easier to say than to explain. At each company, there is a relationship between the metrics of growth, margin, inventory, customer service, and asset strategy. Keith was an undisputed leader in building talent to drive manufacturing excellence. The reason? Discontinued in 2011.

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Aligning Supply Chain Metrics to Improve Value

Supply Chain Shaman

In follow-up qualitative interviews, one of the largest issues with organizational alignment was metric definition and a clear definition of supply chain excellence. To manage continuous improvement, companies need a clear definition of excellence and organizational alignment to that goal. They do not excel in planning or forecasting.

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Top Supply Chain Challenges for CPG companies in 2023

Logistics Viewpoints

This is because most classical planning solutions lack the modeling capability and computing power to accommodate different data sources, large SKU count, and detailed constraints and contingencies to build an immediately executable plan. The planning process should be automated, repeatable, and not dependent on Excel-based manipulation.

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Reinventing Supply Chains: Focus on Human Factors

Supply Chain Shaman

In May 2025, one in seven home-purchase agreements fell through resulting in the cancellation of 56,000 purchase contracts. Supply chain was defined in 1982 as interoperability between source, make and deliver. The ripple effects are pervasive. Why is a reinvention needed?

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Supply Chain Resilience. Really?

Supply Chain Shaman

The ability of an organization to deliver reliable and consistent results for revenue, margin, customer service, and quality in the face of demand and supply variability. Maximize the value of the purchase order flow data already in the existing networks. (A A purchase order changes many times and needs synchronization.