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How Can You Improve Value in Your Supply Chain?

Supply Chain Shaman

I observe that organizations are unclear on outcomes and the definition of supply chain excellence. The data outcome is open source and can be used to improve project outcomes. Supply chain excellence should be about driving value. Here is the video of the Georgia Tech conference on metrics. The reason? Your next step?

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Strategic Sourcing + Smart Solutions: The Unbeatable Duo for Procurement Success

SCMDOJO

Strategic sourcing and innovative solutions are often viewed as two distinct procurement tools, but they should not be seen in isolation. Think of them as apples and gearseach essential and effective on its own, yet when combined; they create a formidable mechanism for achieving procurement excellence. Click here!

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. The best loyalty programs add significant value for customers and retailers alike, as revealed in this video. 6 Examples of Excellent Customer Experiences.

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Reinventing Supply Chains: Focus on Human Factors

Supply Chain Shaman

In May 2025, one in seven home-purchase agreements fell through resulting in the cancellation of 56,000 purchase contracts. Supply chain was defined in 1982 as interoperability between source, make and deliver. The ripple effects are pervasive. Why is a reinvention needed?

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2025 Ivalua NOW AMER: Recap + Photos

ivalua

In the session “Driving Profitability and Agility in Today’s Dynamic Market”, Saini shared insights on their groundbreaking Source-to-Pay transformation, noting that it wasn’t just about achieving cost savings–it was about redefining what’s possible in procurement. More content, video replays, recaps and more! What’s Next? Stay tuned!

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Optimizing Supply Chain Transparency with Digital Product Passports

Logistics Viewpoints

These passports document all aspects of the life cycle – from the sourcing of raw materials to final disposal or recycling. Information must be collected at each stage of a product’s life, including material sourcing, energy use, and environmental impact. What Components Comprise a Digital Product Passport?

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Essential Supply Chain KPIs to Track for Enhanced Decision Making

SCMDOJO

Identify Bottlenecks & Opportunities: Quickly spot areas that are underperforming and need attention or areas where you’re excelling. Control Costs: Track value beyond just the purchase price and manage inventory effectively. Do you rely on a single source for critical items? Our course breaks down TCO/TCS.