Remove Blog Remove Freight Remove Metrics Remove Sourcing
article thumbnail

Metrics that Matter: Customer Service

QAD

Inventory accuracy and minimizing stockouts are very important to customer satisfaction, but a few other metrics also impact the ability to meet customer expectations. Unreimbursed Freight. A high level of unreimbursed freight shows that the team is taking extraordinary measures to satisfy customers. Unreimbursed Freight.

article thumbnail

Blog Series: The Ultimate Guide to Supply Chain Resiliency, Part 4 – Institutionalize

Resilinc

Institutionalizing is when the support of your stakeholders and C-level leaders deepens because they see the SCRM program is achieving its metrics. The key to Institutionalizing your SCRM program is achieving ongoing successes as measured by the metrics agreed to in the Plan—and ensuring that leaders and stakeholders validate these successes.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

?Best Practices to Improve OTR Transportation

GlobalTranz

Capturing carrier data gives you more visibility into your freight spend and enables you to make data-driven decisions that positively impact your business. Leverage TMS technology platforms to source OTR transportation capacity in tight markets, keep information in context, and stay informed with real time visibility.? a shipment?doesn’t

article thumbnail

Blog Series: The Ultimate Guide to Supply Chain Resiliency, Part 2 – Planning

Resilinc

This is Part 2 of our four-part blog series based on Resilinc’s Ultimate Guide to Supply Chain Resiliency. If your company has a mature and well-function SCRM program, then these blogs can help you validate what you’re already doing and provide ideas for fine-tuning your program. Reduction in Freight expediting. Event Related.

article thumbnail

Supplier Quality Management: What it is, 5 Key Metrics to Know & a 4 Step Supplier Evaluation Process

GlobalTranz

We have talked a great deal about the evaulation of suppliers on our blog and this post continues that great tradition. When you choose a company to transport your freight or to supply you with the materials you need to manufacture a product, you are putting your hard work and reputation in their hands. Cost of quality.

article thumbnail

[PODCAST] Why Shippers Looking for Capacity & High Service Levels Need the Right Carrier Mix & Logistics Fundamentals Focus

GlobalTranz

Hello and welcome back to another episode of “The Freight Project Podcast!” We hope you enjoy “The Freight Project Podcast.” We’ll publish every Tuesday right on the Cerasis blog and Freight Institute. We hope you enjoy this very first episode of The Freight project podcast! We hope you enjoy!

article thumbnail

The State of the Trucking Market in 2021

GlobalTranz

High freight volumes across all industries in the trucking market are expected to continue into 2022.? The added strain on resources is on track to force high freight volumes to continue well into the next year. Download the White Paper: Over the Road Freight Management Trends. Carrier Vetting for OTR Freight.