The Logistics of Logistics

DECEMBER 24, 2024

Customer Service: They emphasize strong customer service and responsiveness to shipper needs. Technology-Driven Platform: They utilize a map-based user interface to provide shippers with real-time visibility of available vehicles.

Supply Chain Network Software 245

Supply Chain Network Software Network Optimization Network Design Software Logistics Network Optimization Software 245

Americold

JUNE 4, 2025

Americold continues to strengthen its footprint in the APAC region, expanding capabilities to serve a diverse range of industriesincluding retail, meat and poultry, seafood, dairy, quick-service restaurants, frozen foods, and convenience sectors.

Customer Service 52

Customer Service Food Sustainability Retail 52

Enchange Supply Chain Consultancy

APRIL 3, 2025

All these and more inevitably lead to missing stock, extra cost and ultimately, poor Customer Service. If you and your systems think stock is available and you provide a promise to factories or customers then finding (or not finding) the required materialsk will not le ad to a 'Happy Bunny' situation.

Customer Service 147

Customer Service Optimal Sourcing Sourcing Logistics Network Optimization Software 147

The Logistics of Logistics

NOVEMBER 20, 2024

By prioritizing honesty, integrity, and continuous improvement, H & M Trucking delivers quality, customized services that exceed expectations. Customer Focus: H&M Trucking builds strong relationships with clients by providing exceptional customer service.

Omaha 246

Omaha Logistics Network Optimization Software Transportation Customer Service 246

Supply Chain Shaman

MAY 15, 2023

Functional excellence throws the supply chain out of balance decreasing results on a balanced scorecard of growth, margin, inventory turns, customer service and ROIC (Return on Invested Capital). Sadly, the area of customer service–the lifeblood of the organization–rates the lowest.

Manufacturing Procurement 468

Manufacturing Procurement Optimal Sourcing Agile and Lean Supply Chain Supply Chain Planning 468

ToolsGroup

MARCH 11, 2025

Why Demand Forecasting Matters in Supply Chain Management Improving demand forecast accuracy is more than just predicting customer demand its about understanding supply trends, pricing fluctuations, and creating a more responsive business strategy. Understand Stakeholder Needs Identifying your stakeholders’ motivations is crucial.

Forecasting 156

Forecasting Inventory Reduction Forecasting Software Cost Reduction Strategies 156

Logistics Viewpoints

NOVEMBER 18, 2024

For the first few years, the company created regional models to determine how to maintain or improve customer service levels at lower cost. There are currently seven analysts on the team, although they will hire external consultants to supplement the team for specific projects. Initially, regions generating lower revenue were modeled.

Supply Chain Design Software 301

Supply Chain Design Software Supply Chain Design Supply Chain Software Supply Chain Planning Software 301

Talking Logistics

DECEMBER 5, 2024

These companies were not able to adapt and recover from the pandemic-induced disruptions quickly and effectively enough to avoid financial or customer service harm. Many companies learned the hard way during the Covid pandemic that their supply chains were not nearly as resilient as they thought.

Supply Chain 176

Supply Chain Logistics Network Optimization Software Customer Service Supply and Demand 176

GlobalTranz

DECEMBER 1, 2020

According to Manufacturing.net: “Supply chains make up an essential aspect of most businesses today, with 70 percent of industry professionals predicting that the supply chain will spearhead better customer service before the end of 2020. So as the year has.read More.

Trends 385

Trends Supply Chain Logistics Network Optimization Software Transportation Management 385

ToolsGroup

MARCH 31, 2025

Case Studies: Achieving Supply Chain Excellence Shamir Optical Industry Shamir Optical , a global leader in prescription lens manufacturing, implemented probabilistic forecasting to enhance service levels while reducing inventory investment. The result?

Supply Chain Planning Software 156

Supply Chain Planning Software Forecasting Forecasting Software Inventory Reduction 156

ToolsGroup

MARCH 31, 2025

Case Studies: Achieving Advanced Supply Chain Planning Shamir Optical Industry Shamir Optical , a global leader in prescription lens manufacturing, implemented probabilistic forecasting to enhance service levels while reducing inventory investment. The result?

Forecasting 156

Forecasting Supply Chain Planning Software Forecasting Software Supply Chain Planning 156

ToolsGroup

NOVEMBER 19, 2024

Ciavarella’s efficient distribution system, coupled with a highly qualified staff, allows for rapid and punctual delivery, setting a new standard in customer service within the industry. “In

ToolsGroup 156

ToolsGroup Supply Chain Planning Software Supply Chain Planning Inventory Reduction 156

Supply Chain Shaman

MAY 6, 2024

Note that the very forecastable items have high customer service level but represent only 7% of items and 7% of volume. Customer service levels for these items (fill rate) is low. Forecastability, Volume and Customer Service for a Manufacturing Company.

Modeling 370

Modeling Demand Planning Software Supply and Demand Forecasting 370

ToolsGroup

MARCH 26, 2025

Through strategic inventory management powered by supply chain planning tools , companies significantly improve customer service levels while maintaining operational efficiency, even when facing unpredictable demand forecasting challenges. Forecast Inaccuracy Strategically offsets errors in predicting future demand.

Supply Chain Planning Software 156

Supply Chain Planning Software Modeling Supply and Demand Supply Chain Planning 156

Logistics Viewpoints

JULY 12, 2022

This practice is typically owned by the sales and/or marketing organization, which is why it is so important for transportation and logistics departments to have input into customer service strategies. Customer service policies set the requirements for distribution responsiveness.

Cost Reduction Strategies 322

Cost Reduction Strategies Material Savings Resource Reduction Price Reduction 322

Logistics Viewpoints

NOVEMBER 11, 2024

This lifecycle is essential where timely and accurate decisions can significantly impact supply chain efficiency, safety, customer service, and profitability. Deploying Insights : Operationalizing AI throughout the business to automate processes and empower decision-making by the right people at the right time.

Supply Chain Planning Software 284

Supply Chain Planning Software Modeling Software Analytics Software Forecasting Software 284

Supply Chain Shaman

FEBRUARY 18, 2021

In most organizations, there is a dashboard of functional metrics that shows all of the functions operating in the “Green” or acceptable levels until it comes to customer service. Customer service is red. Demand Planning: Forecast Value Added (FVA) and shifts in baseline demand.

Supply Chain Planning Software 355

Supply Chain Planning Software Supply Chain Design Software Supply and Demand Procurement Analytics 355

The Logistics of Logistics

OCTOBER 15, 2024

Revenue Operations Aligned Teams: Create a cohesive approach across sales, marketing, and customer service. Targeted Campaigns: Reach your ideal audience with personalized messages. Data-Driven Insights: Gain valuable insights into your marketing efforts. Data-Driven Decision Making: Make informed decisions based on real-time data.

Logistics Network Optimization Software 243

Logistics Network Optimization Software Supply Chain Software Atlanta Supply Chain Strategy 243

Supply Chain Shaman

DECEMBER 28, 2020

Help Me Improve Customer Service. The problem is that the manufacturing lines are 125% utilized, and there is an ongoing struggle to produce tonnage, much less ship the right product from the production lines to customers based on orders. The third story is a very profitable global brand with regional supply chain structures.

Supply Chain Planning Software 418

Supply Chain Planning Software Forecasting Forecasting Software Modeling 418

Logistics Viewpoints

MARCH 7, 2024

Workforce shortages are severe and they are taking a toll on customer service. Given supply chain and logistics operations are resource-intensive, it’s not surprising that workforce shortages in this area can undermine customer service performance. drivers and warehouse workers) as high to extreme (see Figure 1).

Logistics Network Optimization Software 312

Logistics Network Optimization Software Gartner Supply Chain Planning Software Supply Chain Strategy 312

The Logistics of Logistics

MARCH 25, 2025

Mitigating Legal and Liability Risks: Explore the potential legal pitfalls and financial liabilities logistics companies face when partnering with under-prepared contractors, including the ever-present threat of misclassification and subsequent lawsuits.

Price Mitigation Strategies 221

Price Mitigation Strategies Military Third Party Logistics Logistics Network Optimization Software 221

Talking Logistics

JUNE 15, 2023

Generative AI has emerged as a transformative force with the potential to revolutionize the global supply chain, including the power to serve as a co-pilot to help operations and customer service organizations do their job better, faster.

Supply Chain Software 273

Supply Chain Software Supply Chain Supply and Demand Logistics Network Optimization Software 273

The Logistics of Logistics

JANUARY 26, 2024

Together, LevelLoad and AutoO2 drive customer service and long-term transportation planning objectives despite the realities of supply chain network constraints. The results include improved on-time and in-full customer service, fuller loads, higher use of preferred freight carriers, and lower costs.

Optimization Software 292

Optimization Software Network Optimization Supply Chain Optimization Supply Chain Planning Software 292

ToolsGroup

MARCH 12, 2025

To stay competitive, companies must adopt inventory advanced inventory optimization strategies that: Improve product availability without overstocking Reduce waste and excess holding costs Increase working capital efficiency Balance profitability with customer service excellence Rethinking Traditional Inventory Segmentation If you’re still relying (..)

Inventory Reduction 156

Inventory Reduction Modeling Optimization Software Supply Chain Optimization 156

Supply Chain Shaman

JANUARY 9, 2024

While I believe that customer service and ESG should be included in the balanced scorecard, I cannot find a set of data across industries good enough to drive this comparison. I used to think that supply chain performance could be defined by the trade-offs between customer service, cost and inventory strategies.

Supply Chain Planning Software 386

Supply Chain Planning Software Pharmaceutical Supply Chain Planning Gartner 386

Logistics Viewpoints

FEBRUARY 17, 2025

But the biggest benefit from the project was improved customer service! Best-in-class customer service is what will drive growth for Fleet Feet. The bot pulls up the workers profile and knows their preferred language. Then, work instructions are displayed in that language.

Logistics Network Optimization Software 182

Logistics Network Optimization Software Optimization Software North Carolina Optimal Sourcing 182

Enchange Supply Chain Consultancy

JUNE 10, 2025

Wholesalers 8 Steps to Drive Distributor Excellence Connect with Enchange Online Posts by Topics Dave Jordan (432) FMCG (385) Supply Chain (249) S&OP (226) Route to Market (196) Forecasting & Demand Planning (176) Performance Improvement (175) Distribution (134) Traditional Trade (114) Sales (112) CEO (111) Inventory Management & Stock (..)

Vendor Strategies 165

Vendor Strategies Waste Reduction Inventory Reduction Cost Reduction Strategies 165

ToolsGroup

MARCH 30, 2022

Using ToolsGroup, the coffee brand keeps inventory levels of capsules and machines to a minimum and improves customer service by ensuring product availability within all sales channels.

Supply Chain Planning Software 317

Supply Chain Planning Software Optimization Software Modeling Supply Chain Optimization 317

Logistics Viewpoints

JULY 8, 2024

These savings are driven by the Uber planning team’s professionalism and willingness to chase savings of as little as $20 per shipment, Uber’s ability to quickly put freight out to bid when rates or service levels change, and the simplified network and TMS optimization leading to more full truckload shipments.

Cost Reduction Strategies 305

Cost Reduction Strategies Optimal Sourcing Resource Reduction Negotiating Skills 305

Logistics Viewpoints

OCTOBER 30, 2023

Scenarios are run, and the low-cost network that best meets customer service objectives is selected. For this project, Solvoyo consultants built a network design model and ran more than 120 scenarios to refine the customer service and inventory mix strategy.

Vendor Strategies 312

Vendor Strategies Cost Reduction Strategies Modeling Inventory Reduction 312

Logistics Viewpoints

OCTOBER 19, 2023

By the end of the year, I realized that the arrival window was merely being postponed automatically and repeatedly at the same cadence, so I called customer service. The distribution center (DC) hadn’t released the order, but customer service didn’t have access to the right systems to see exactly what was wrong.

Supply Chain Planning Software 306

Supply Chain Planning Software Supply Chain Design Software Supply Chain Software Supply Chain Planning 306

Logistics Viewpoints

APRIL 14, 2025

Exception Management: AI tools flag delayed, misrouted, or damaged shipments and recommend responses such as automatic rescheduling or inventory reallocations.

Optimal Sourcing 232

Optimal Sourcing Supply Chain Software Supply Chain Planning Software Supply Chain Design Software 232

Supply Chain Shaman

MAY 13, 2024

Leaders align metrics and processes to focus on customer service reliability and hold all teams accountable for a balanced scorecard of Growth, Operating Margin, Inventory Turns, Return on Invested Capital (ROIC), and Orders Filled On-time and Complete (OTIF). ( (See the World Kitchen case study in the Agility Report. Drives Alignment.

S&OP 393

S&OP Supply and Demand Inventory Reduction Expense Reduction 393

Kinaxis

JUNE 3, 2025

However, cutting costs too deeply can put supply chain efficiency and customer service at risk, leaving you vulnerable to shifting consumer demands or supply chain disruptions. As a result, many CPG leaders have been forced to focus heavily on cost reduction just to protect margins.

Cost Reduction Strategies 147

Cost Reduction Strategies Expense Reduction Resource Reduction Inventory Reduction 147

Logistics Viewpoints

MARCH 19, 2025

AI-powered features like “Text to Shop” enable customers to order products through text or voice commands. These initiatives streamline inventory management and improve customer service. Warehouse automation is a key part of Walmarts strategy.

Supply Chain Software 251

Supply Chain Software Inventory Reduction Cost Reduction Strategies Supply Chain Planning Software 251