article thumbnail

The Top 15 Retail Trends for 2022

ToolsGroup

The wonderful world of retail. The Retail Trends Shaping How We Shop in 2022. The Retail Trends Shaping How We Shop in 2022. From a digitally-transformed shopping experience to global supply chain disruptions and a pandemic that refuses to quit, there’s one thing retailers can count on: People are always going to shop.

article thumbnail

Consumers and Retailers Have Embraced Omnichannel Operations

Enterra Insights

And — in what could be boon or bane for manufacturers and retailers — today’s consumers are quite willing to abandon their once-preferred brands in favor of new ones that offer value or novelty.”[1] One retail sector that witnessed a dramatic rise in online purchases during the pandemic was the grocery sector. during 2020.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

ToolsGroup Acquires Onera to Extend Retail Platform from Planning to Execution

ToolsGroup

Solutions enable real-time inventory availability and fulfillment optimization for retailers. BOSTON—June 7, 2022 — ToolsGroup , a global leader in supply chain planning and optimization software, today announced its acquisition of Onera, a provider of real-time inventory availability and fulfillment software solutions to retailers.

article thumbnail

Implementing Last-mile Delivery Technology

Logistics Viewpoints

Technology for All In a retail era dominated by e-commerce giants, customer expectations have shifted towards instant product delivery at no cost. To meet these demands and ensure superior delivery experiences, retailers and carriers must leverage last-mile delivery technology.

article thumbnail

6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. There are lots of reasons for retailers to love loyalty programs. 6 Examples of Excellent Customer Experiences. Image source: National Retail Association.

article thumbnail

Inventory Management Excellence: Some Companies to Learn From

Logistics Bureau

So, rather than get overly prescriptive, I’ll use this blog post to highlight some companies that have achieved success through excellence in inventory management , and outline some of the most effective elements of their strategies. For a B2B company supplying retail stores, on the other hand, this approach would be far less effective.

article thumbnail

Supply Chain Leaders Rearranging Deck Chairs? Yes, I Think So.

Supply Chain Shaman

Excellent firms don’t believe in excellence – only in constant improvement and constant change. What Is Supply Chain Excellence? My second observation is that for 96% of public companies supply chain excellence is slip-sliding away. Reflections on Excellence. Tom Peters. Here, in this blog, I explain.