Enterra Insights

OMG: Does Omicron Mean the Supply Chain Will Suffer from Long-Haul Covid?

Enterra Insights

As the 2021 holiday season revs into full swing, supply chain snarls continue to plague seasonal sales. If current supply chain troubles weren’t enough to deal with, the rapid spread of the Omicron variant of the coronavirus has everyone wondering whether living with Covid-19 is the new normal.

Is Cyber Monday Really Necessary?

Enterra Insights

Back in 2005, when Cyber Monday was first introduced, the digital path to purchase was a lightly trodden offshoot of the traditional consumer journey. Over the years, however, online consumer traffic has steadily increased and the pandemic produced a dramatic spike in online sales.


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Analyzing Supply Chain Risk

Enterra Insights

Supply chains are a mess, inflation is on the rise, the pandemic lingers, natural disasters are intensifying, fraud is growing more prevalent, and global tensions are increasing. This is a big problem.

Will Revenge Spending Make this Black Friday Brighter?

Enterra Insights

For several years, pundits have been eulogizing the end (or irrelevance) of Black Friday sales.

Minimizing Retail Supply Chain Disruptions in 2021 and Beyond

Speaker: Izaac Moran, Customer Success Manager, FourKites; Glenn Koepke, SVP of Customer Success, FourKites; and featuring interviews with supply chain experts from Dollar Tree and Best Buy

Register for our upcoming webinar to see how savvy retailers including Dollar Tree and Best Buy are leveraging real-time visibility across their end-to-end supply chains in creative ways to drive agility and thrive in today’s unpredictable environment.

Thanksgiving 2021

Enterra Insights

For the second straight year, we celebrate the Thanksgiving holiday under the pall of the Covid-19 pandemic. We are also confronting supply chain snarls, climate change, rising inflation, global tension, and political bickering.

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The Supply Chain is Suffering Labor Pains

Enterra Insights

Suffering through labor pains normally results in a bundle of joy.

Supply Chain Visibility in Foggy Times

Enterra Insights

In military operations, there is a notion called “the fog of war.”

Is the Time Ripe for Automation?

Enterra Insights

Most people think of fruit when they hear the term “ripe.” ” So what does it mean when the term is used in a business setting? Vocabulary.com notes, “Ripe means ready. Ripe can also describe something that is not only ready to happen but well-suited for whatever is happening.”

The Food Supply Chain is a Natural Home for Blockchain Technology

Enterra Insights

Over a century ago, the late English educator Frederick William Hackwood wrote, “Man has to eat to live; and to this primary condition of life he raises no particular objection. Man, indeed, eats and drinks with gusto; and not unfrequently, let it be confessed, without actual necessity.”

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The Rise of Supply Chain n.0 – 5 Ways to Thrive on Change

Ready to learn how to thrive on change? In this eBook, our experts share the 5 key steps to executing Supply Chain n.0 strategies that thrive on change.

Brand Loyalty: Does It Matter?

Enterra Insights

How important is customer loyalty? Business consultant Jeffrey Gitomer ( @gitomer ) insists, “Customer satisfaction is worthless. Customer loyalty is priceless.”[1] ”[1] On the other hand, A.G. Lafley, former CEO of Procter & Gamble, and Roger L.

Four Decades of Supply Chain Management

Enterra Insights

Nearly a decade ago, I wrote a post entitled “ Thirty Years of Supply Chain Management ,” which examined the first in a series of articles written by Kinaxis analysts looking back over the previous thirty years of supply chain management.

Artificial Intelligence Enhances the Evolution of the Internet of Things

Enterra Insights

A score of years ago, my friend Dr. Thomas P.M.

Overcoming Hurdles to Supply Chain Transformation

Enterra Insights

For the past several months, supply chains have received more press than they have in a long time — maybe ever. And it hasn’t been good news. Supply chains are in trouble.

SAP S/4HANA: 4 Tips to Get You Started on the Right Path

With SAP S/4HANA at the core of your digital transformation, you can empower your supply chain with intelligent process automation, unprecedented visibility, actionable insights and real-time collaboration.

Ransomware Part One: A Growing Threat

Enterra Insights

If data breaches aren’t frightening enough to keep CIOs awake at night, ransomware attacks must surely do the trick.

Happy Halloween 2021

Enterra Insights

One sure sign that autumn has arrived is the ubiquity of pumpkins in fields, stores, and roadside stands. Have you ever wondered how pumpkin carving — especially the carving of jack-o’-lanterns — became part of the Halloween tradition?

It’s Not Too Early to Prepare for Holiday Returns, Conclusion

Enterra Insights

In the age of e-commerce, the digital path to purchase has a side trail called “Returns.” ” Journalist Suzanne Kapner reports, “The share of online purchases that are returned averages 30% or higher, depending on the category, three times the rate in physical stores.”[1]

It’s Not Too Early to Prepare for Holiday Returns, Part Two

Enterra Insights

The bane of e-commerce is the large percentage of purchased items that are returned. As noted in the initial installment of this article, Elise Dopson reports, “Data suggests that 20% of online-bought products are returned, compared to just 9% of items bought in a brick-and-mortar store.”[1]

4 Critical Steps to Build into Your Digital Logistics Strategy

Up your logistics game by empowering your supply chain with AI-powered analytics, real-time collaboration, IoT-enabled track and trace, and cognitive decision-making to achieve digital logistics success. Build your strategy around these 4 critical steps.

It’s Not Too Early to Prepare for Holiday Returns, Part One

Enterra Insights

For decades, retailers have dealt with a slew of post-holiday returns. Before the advent of e-commerce, retailers simply beefed up their returns department to deal with the long lines of unhappy consumers returning unwanted ties, ill-fitting clothing, or other unwanted items.

Customer Experience and Technology

Enterra Insights

The pandemic has increased the importance of customer service and customer experience. In a previous article, I wrote, “As we struggle to find a way out of the pandemic, companies can help by ensuring their customer experience efforts include the human touch.”[1]

Trends 2021: Machine Learning

Enterra Insights

In both the academic and business arenas, there is a lot of buzz about artificial intelligence (AI); however, many computer experts point out that the term applies to so many different techniques it is often meaningless. Eric Siegel ( @predictanalytic ), a former computer science professor at Columbia University, writes, “The much better, precise term would instead usually be machine learning — which is genuinely powerful and everyone oughta be excited about it.”[1]

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Is the Fourth Industrial Revolution a Big Deal? Part Two

Enterra Insights

Revolutions, especially those that succeed, are generally big deals. The Fourth Industrial Revolution (aka Industry 4.0) is no different.

Cognitive Manufacturing: 4 Strategic Pillars That Drive Successful Outcomes

Manufacturers are eagerly embracing Industry 4.0 to gain end-to-end supply chain visibility, reduce OpEx spend, improve asset health and accelerate time to market. Explore the 4 strategic pillars that drive successful cognitive manufacturing outcomes.

China’s Electrical Grid Affects the Global Supply Chain

Enterra Insights

The world runs on electricity. That’s why, in the aftermath of a natural disaster, most news stories report how many households are without electrical power. When people have reliable access to power grids, they sometimes forget that a world powered by electricity is relatively young.

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Analog Supply Chains are an Anachronism in a Digital World

Enterra Insights

According to Oxford Languages, an anachronism is “a thing belonging or appropriate to a period other than that in which it exists, especially a thing that is conspicuously old-fashioned.” ” In the Digital Age, many analog processes are quickly becoming anachronistic.

Is the Fourth Industrial Revolution a Big Deal? Part One

Enterra Insights

Industry 4.0, the nickname given to the Fourth Industrial Revolution, has drawn a lot more attention thanks to the pandemic and the immense number of unfilled jobs in the manufacturing sector. “In essence,” explains Bernardo M.

Is Reinforcement Learning the Future of Artificial Intelligence?

Enterra Insights

Artificial intelligence (AI) is a controversial subject — made all the more controversial by science fiction writers who often depict dystopian futures in which humans are hunted to distinction by artificial intelligence systems.

Control Tower and Visibility Solution Guide

Supply chain leaders face the daunting challenge of delivering cost-effective services against stiff industry competition. Discover why a unified and converged approach will make all the difference in running an efficient and cost-effective supply chain.

E-Commerce is Gaining Momentum

Enterra Insights

The late Hall of Fame baseball player Yogi Berra is often quoted as having said, “The future ain’t what it used to be.” ” When it comes to the retail sector, he certainly proved accurate. Even before the global pandemic hit, e-commerce sales were on the rise.

The Autonomous Digital Enterprise, Part 1

Enterra Insights

Closures forced by the coronavirus pandemic coupled with the difficulty some businesses are having finding workers to fill job vacancies have motivated many companies to look more closely at automation.

Retailers Could Start Holiday Sales Before Halloween

Enterra Insights

For years now, retailers have been advancing the date for Christmas holiday sales. For decades, holiday sales began after Thanksgiving on Black Friday. In the past few years, however, it has not been unusual to see holiday store displays and sales shortly after Halloween.

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Supply Chains Continue to Be Bewitched, Bothered, and Bewildered

Enterra Insights

A refrain from a Richard Rodgers and Lorenz Hart song from the Broadway musical “Pal Joey,” could be a tune sung nightly by today’s supply chain managers. It goes: Couldn’t sleep. And wouldn’t sleep. Until I could sleep where I shouldn’t sleep.

Is Digital Procurement Transformation Delivering on the Promise?

Is your digital transformation working, or is it still a work in progress? Download this report, from a GEP-sponsored survey from ISM, to check your performance and see how your peers are reaching their transformation goals.